Job summary
This new and pioneering role will help the NHS to evaluate how delivery of the People Promise impacts our staff experience and retention.
The People Promise is a promise we make to each other - to work together to improve the experience of working in the NHS for everyone.
The themes and words that make up Our People Promise have come from those who work in the NHS. People in different healthcare roles and organisations have made it clear what matters most to them, and what would make the greatest difference in improving their experience in the workplace. This is what we should all be able to say about working in the NHS, by 2024.
Embedded within our People HR team, and reporting on a matrix basis into the ICS Retention Lead and NHS England and NHS Improvement National Retention Programme, this role will have critical part to play in co-ordinating and embedding all elements of the NHS People Promise within our Trust and evaluating the outcomes.
Your experience in engaging key stakeholders, embedding change and collaborating across multiple teams and organisations will help you succeed in a fast-paced environment, whilst respecting the current operational pressures across our organisation. This is a fantastic opportunity to contribute to local, regional and national work, improving staff experience and retention in the NHS.
Main duties of the job
The post holder will be responsible for coordinating and embedding all elements of the NHS People Promise within the organisation. They will work collaboratively across the organisation and ICS (Integrated Care Systems) and with other designated People Promise Managers to maximise opportunities to retain staff across the NHS and Social Care.
They will also have colleagues doing the same role in other organisations regionally and nationally to relate to and to offer and receive support.
As well as being embedded into the organisation's structure, the post holder will operate on a matrix basis, managed by the ICS Retention SRO, and build strong relationships with the Regional Retention Manager and colleagues in the National Retention Programme as required.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Specific Responsibilities:
Operational
Oversee colleagues to deliver requirements listed in the Assignment Brief and engage and liaise with key stakeholder
Support the delivery of day to day activities, projects and programmes
Manage a team and drive delivery of a range of business initiatives and projects
Operate in a highly political and sensitive environment
Support the portfolio of initiatives in demonstrating value for money for the current spend
Monitor, interpret and quality assure progress against deliverables that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives and the business planning process
Develop business plans and provide expert strategic and policy advice and guidance on all areas of the required portfolio
May deputise for the Head of Department as required
Apply a structured change management approach and methodology in relation to change management
Project Management
Lead in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, responding to and resolving conflict when this arises through facilitation or other appropriate mechanism
Responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resource
Demonstrate effective stakeholder management.
Support other project managers as and when required.
Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business
Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of the NHS.
Please see attached job description for more information.
Job description
Job responsibilities
Specific Responsibilities:
Operational
Oversee colleagues to deliver requirements listed in the Assignment Brief and engage and liaise with key stakeholder
Support the delivery of day to day activities, projects and programmes
Manage a team and drive delivery of a range of business initiatives and projects
Operate in a highly political and sensitive environment
Support the portfolio of initiatives in demonstrating value for money for the current spend
Monitor, interpret and quality assure progress against deliverables that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives and the business planning process
Develop business plans and provide expert strategic and policy advice and guidance on all areas of the required portfolio
May deputise for the Head of Department as required
Apply a structured change management approach and methodology in relation to change management
Project Management
Lead in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, responding to and resolving conflict when this arises through facilitation or other appropriate mechanism
Responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resource
Demonstrate effective stakeholder management.
Support other project managers as and when required.
Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business
Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of the NHS.
Please see attached job description for more information.
Person Specification
Education and Training
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
Desirable
- Member of relevant professional body
Knowledge and Skills
Essential
- Appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
- Ability to analyse complex facts and situations and develop a range of options.
- Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Able to prioritise own work effectively and be able to direct activities of others.
- Able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
Experience
Essential
- Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- Experience of identifying and interpreting national policy.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Personal Attributes
Essential
- Able to travel across various sites where applicable.
Person Specification
Education and Training
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
- Evidence of post qualifying and continuing professional development.
Desirable
- Member of relevant professional body
Knowledge and Skills
Essential
- Appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
- Ability to analyse complex facts and situations and develop a range of options.
- Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Able to prioritise own work effectively and be able to direct activities of others.
- Able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
Experience
Essential
- Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- Experience of identifying and interpreting national policy.
Desirable
- Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects.
Personal Attributes
Essential
- Able to travel across various sites where applicable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
