Associate Director of Transformation and Delivery

Job responsibilities

The post holder will be responsible for developing the programme management approach, implementation framework, universal governance and monitoring framework for a suite of programmes across the Trust.

Develop the capacity, capability and function of the Delivery Unit

CIP and Quality Improvement Programme (QIP) development support and reporting

Trust strategy implementation plans including supporting strategies.

Through the analysis and interpretation of trends and benchmark data, to work with the Executive Directors, Managers and Clinicians to develop a programme of projects to deliver service efficiency, quality and cost improvement.

Ensure that the Continuous Quality Improvement Team and the Delivery Unit is effectively utilised to support the delivery of the Trusts QIP and CIP.

The post holder will use specialist knowledge and proven in-depth experience in the management and supportive delivery of complex, high value transformational programmes and projects within a highly complex and politicised healthcare setting in order to deliver the programmes benefits in full.

To be responsible for the management of the Delivery Unit team, ensuring the application of a standardised approach to the management of projects. Specifically this will involve ensuring that there is clear communication of project plans, deliverables, and resources requirements, risk and issues between the Delivery Unit and divisional management teams.

To be responsible for the provision of appropriate resources in order to support the delivery of major, complex and high value programmes and projects, supporting the delivery at an individual programme level, ensuring that delays to projects are reported and escalated appropriately, with remedial action being taken.

To be responsible for the planning of the Trust Cost Improvement Programme to ensure that its aims and objectives are achieved ensuring that it is planned and organised to maximise effectiveness working closely with key stakeholders.

To be responsible for analysing interdependencies between projects and recommending actions to prioritise/revisit priorities to ensure delivery of best added value. This will entail working with highly complex data, facts and situations requiring analysis, interpretation and comparisons of a range of options and making decisions on the most appropriate approach.

To be responsible for providing and presenting highly complex, detailed and potentially sensitive information to a range of senior stakeholders.and executives.

To be responsible for leading and supporting the building of a common set of project tools (for example PIDs, project plans, and report templates), practices and principles for managing projects. This will include standardised policies and a reporting template for executive reports to the Trust Board and any of its subcommittees. Work with Project Teams throughout the organisation to ensure that project documentation (e.g. Project Workbook, Project Brief, milestones, benefits phasing, financial phasing, KPIs) is completed to appropriate standards.

To be responsible for managing the development of robust information reports/systems within the department and on behalf of the Trust in order to inform, enlighten and support decision-making and planning relating to the programmes, service delivery or business planning. Ensure all learning points from the programme/projects are captured and the learning and good practice is disseminated throughout the organisation.

To ensure that quality is assured through the CIP Programme and through strong governance systems and structures.

Provide support to the relevant Committees, Boards and steering groups within the Trust and HCP in monitoring and tracking key projects and programmes. Provide timely progress and exception reports on status of projects to the relevant Committees, Boards and steering groups.

To be responsible for the design and implementation of the governance process in relation to robust programme management including developing a clear risk management approach and producing benefits realisation tools.

To be responsible for ensuring regular project assessments are undertaken with the relevant project SRO and project/programme manager. This post holder will be leading the developments of both medium and short term project and programme plans in order to meet the Trusts transformation, QIP and CIP agenda.

To be responsible for supporting and challenging each programme sponsor/lead in project meetings and holding them to account. Ensuring that information produced is current, risks and issues are flagged and intervening at appropriate times in order to ensure project and programme delivery.

To be responsible for ensuring that there is a clear process for identifying, prioritising and initiating new programmes and projects to support the Wider Health System and Trust to transform.

Demonstrate effective stakeholder management across different departments and at all levels. Respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.

To analyse and interpret a range of highly complex, sensitive or contentious information regarding projects and the overall programme. This will involve consideration of data and information from several sources, that may conflict. Then to draw a conclusion that is commendable to the Trust Leadership Team chaired by the Trust CEO.

The post holder will be responsible for the development, management and oversight of a joint PMO function with the DGS HCP.

The post holder will, using expert knowledge, lead the delivery of joint transformation programmes with the HCP which contribute to the delivery of the Trust and HCP/ICS strategic priorities and achievement of financial objectives.

The post holder will ensure maximum efficiency of shared resources across the Trust and HCP, ensuring that projects within the joint programme have clearly defined end points and are embedded and sustained for longevity.

The post holder will lead on ensuring outcomes from the programmes are reported widely to all stakeholder audiences using presentations, written reports and verbal feedback.

The post holder will represent both the Trust and HCP in stakeholder forums and across the wider healthcare system acting as a champion for improvement, innovation and collaborative working

Continually scan internally and externally for best practice and improvement ideas, translating these into information that inspires progress against the Trusts strategic objectives.

Analyse data from a range of sources and make informed decisions and recommendations in relation to areas of opportunities for improvement, efficiencies and productivity gains in the provision of Trust services.

Use benchmark data to identify and monitor performance and efficiency improvement.

Understand and continually make connections between patient experience, quality, safety and efficiency objectives to ensure the Trust delivers ambitious and sustainable improvement.

To analyse complex financial and corporate data and report to the Director of Continuous Improvement and Strategy any risks associated with non-delivery of the QIPP Programme.

Initiate, plan and facilitate regular reviews of the delivery of the QIPP Programme within the Trust ensuring schemes are delivering according to plans laid down, assisting with exceptions to this and reporting risks appropriately.

Corporate responsibility for auditing the service on a regular basis to ensure that the Delivery Unit and service is within standards required.

Corporate responsibility for the management of all information systems in connection with the Delivery Unit and data received.

In line with the programme aims, develop skills and competences so that plans can be effectively delivered.

To ensure any national policies, recommendations or standards relating to programme plans are maintained.

Proactively work collaboratively with other PMOs in the system with a view to developing streamlined programme approaches with a major focus on supporting cross organisational working for the benefit of end users.

Represent the team, directorate and/or Trust at internal and external meetings, presenting information effectively including through presentations and written reports.

Have delegated responsibility for the Delivery Unit and joint HCP PMO budget, ensuring that services are delivered within agreed financial plans and budgets, including any agreed cost efficiency improvements.

Line manager for the Delivery Unit and Joint HCP PMO teams, completing appraisals and proactively manage any matter relating to lack of capability or poor performance.

Support transformation leads, Clinicians and Senior Operational Managers/department and Speciality Managers and staff in understanding the implications of programmes and ensure that service changes/ developments are undertaken with an understanding of quality income and expenditure impact.

Please see attached job description for more information.

Education and Training

Essential

• Masters level qualification or evidence of specialist knowledge equivalent to a Masters leve
• Trained in Prince 2 or MSP (Managing Successful Programmes) Methodology
• Demonstrable knowledge of service improvement approaches
• Evidence of continuing professional development

Desirable

• Relevant management qualification
• Change management training/qualification

Knowledge and Skills

Essential

• In-depth knowledge of benchmarking and process improvement techniques
• Substantial knowledge and experience of project and programme management
• Substantial knowledge of financial management, KPIs and metrics
• Significant Knowledge of PMO operations and integration across complex programmes of change
• High quality interpersonal and influencing skills across all levels of the organisation
• Clear and effective communication skills both written and verbal
• Proven record of effective team leadership
• Effective problem solving
• High quality analytical and numeracy skills
• Innovation and leadership skills
• Ability to negotiate
• Knowledge of Microsoft Office products particularly excel.
• Able to produce detailed financial reports for presentation to various audiences including the Board
• Proven conceptual and analytical skills, able to interpret overall health policy and strategy
• Strong understanding of structures (both internally and externally), chains of control and decision making
• Ability to assess, select and implement options for appropriate deployment of programmes to give maximum benefit to the organisation
• Able to plan, manage and lead complex programmes i.e. suites of projects/schemes
• Able to develop, implement and oversee progress tracking and reporting mechanisms which mitigate and manage delivery and operational risks
• Experience of delivering challenging targets whilst working under pressure
• Understanding of background to and aims of current healthcare policy and key national healthcare issues.
• Able to prioritise own workload and to deal with conflicting demands and pressures

Experience

Essential

• Experience of working at a senior level in a large complex organisation.
• Substantial experience of co-ordinating projects in complex and challenging environments
• Proven experience of managing, mitigating and reporting on risks at project and programme levels
• Experience of service re-design/improvement and successful implementation at a senior level
• Experience working with complex clinical and non- clinical datasets including analysis and collation
• Experience of successfully contributing towards culture change within a complex environment at a senior level
• Previous managerial and budgetary responsibilities
• Line management experience
• Advanced IT skills
• Significant experience in working as programme lead within a complex organisation with clear results of successful delivery
• Able to write concise and clear financially related reports for programmes such as QIPP, tailored to various audiences, including Board level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).