Clinical Engineering Admin/QM Support

Job responsibilities

To gather and analyse comprehensive data and prepare spreadsheets on products and suppliers to support portfolio and category analysis for QM Manager.

To go out to quote to achieve best value for money through effective sourcing for the purchase of goods and services using various service providers and the NHS Supply Chain Service Framework Agreements.

To identify and manage risk throughout the procurement and Clinical Engineering process. All non-conformances to be documented and reported through the Datix Risk Assessment Tool and the ISO9001 reporting system.

Ensure that contracts of an ongoing nature are monitored and reviewed on a timely basis and co-ordinate the Clinical Engineering work plan.

To manage projects effectively to ensure that savings within the Trust are delivered in line with the work plan.

To undertake benefits tracking / compliance to monitor levels of savings achieved within the Trust.

To manage high value strategic sourcing projects which impact on service delivery and beyond.

To identify savings at every opportunity and highlighting instances where co-operation is required to achieve them.

To ensure all savings are accurately reported quickly and efficiently.

To use your persuasion and influencing skills to engage with and influence key staff at all levels within the Trust in order to facilitate participation in identified procurement activity. This is to include Clinical Engineering Technicians at Queen Marys Hospital at Sidcup.

To provide advice and expertise in all aspects of Clinical Engineering activity within the Trust.

To negotiate contracts with suppliers in order to deliver best value and down time on equipment to better patient care within the Trust.

To undertake contract management and reviews to ensure contracts deliver against agreed strategies and continue to meet the Trusts requirements.

To undertake all project activities in full accordance with legal (EU legislation, commercial and contract law), environment and sustainability requirements. To ensure all ISO9001 standards are met.

Ensure adherence to the Trust Standing Orders, Standing Financial Instructions (SFIs), policies and procedures.

To communicate with individuals and groups and prepare and deliver presentations as required throughout the Clinical Engineering process.

To be responsible for organising, facilitating and participating in regular meetings with key users and suppliers. These include fact finding, problem solving, negotiations, contract performance and service delivery meetings.

To prioritise the work load of the Clinical Engineer Technicians ensuring urgent repairs and services are dealt with efficiently and highlighting potential delays to Senior Managers and users.

To respond quickly and effectively to queries or requests for information on medical equipment repairs/services from users, keeping them updated at all times.

To advise users and suppliers of the correct processes for acquiring goods and services within this Trust and provide assistance as required.

To ensure an adequate audit trail is provided for all Medical Equipment within the Trust to show all history of services and repairs from commissioning to condemning.

To follow the Departments procedures, adopting changes as they happen and providing feedback to Managers where problems arise.

To provide cover for annual leave or other staff absences and to stand-in for the QM Manager as and when required including managing staff, induction and appraisals. This will include cover when the QM Manager is off site.

To undertake any other duties as required within the Clinical Engineering Department to ensure goods and services are procured efficiently.

To assist in the management of supplier relationships and the collation of key supplier information.

Liaise and consult with Trust departments, colleagues, industry and other as appropriate, to ensure a sound and effective Clinical Engineering service.

To provide a skilled negotiation service to minimise expenditure but maximise other possibly non-financial advantages including areas of cost avoidance.

To undertake audio/visual presentation to all levels of management/staff as and when required.

To maintain a high level of confidentiality and be politically astute.

Please see attached job description for more information.

Education and Training

Essential

• Degree or relevant experience in Clinical Engineering processes and procedures.
• Evidence of professional development and application of new learning in the workplace

Knowledge, Skills and Abilities

Essential

• Good analytical reasoning abilities
• Excellent organisational skills. Able to manage people and resources
• Good numeric and literacy (verbal and written communication) skills, ability to communicate at all levels
• Proven ability to be able to prioritise work and to be able to meet deadlines
• Ability to make informed decisions quickly and often under pressure
• Proven ability to work both autonomously and as part of a team
• Able to remain calm under stressful conditions
• Be able to take a thorough, methodical and systematic approach to project management
• Good customer care practice
• Proven ability to effectively engage, influence and ensure commitment of users at all levels, with credibility and authority
• Ability to handle complex and sensitive information

Desirable

• Good negotiation skills
• Good report writing skills
• Good interpersonal skills
• Understanding of Health & Safety Regulations

Experience

Essential

• Experience of successfully planning, developing and managing projects
• Experience of working within a complex environment
• Experience of working with colleagues at a senior level ie Directors
• Proven management experience.
• Experience of policy development and implementation
• Experience of delivering focused work to tight timescales. Able to work quickly and effectively under pressure
• Good working knowledge of Microsoft office package incl word, excel (spreadsheet and IT applications)
• Clinical Engineering experience within the Medical Equipment sector
• Experience of improvement methodologies relevant to project delivery
• Experience of working with the Quality Assurance accreditation to comply with the Trusts ISO9001 (2015)

Desirable

• NHS experience
• PAQ preparation
• Quotation preparation

Personal Attributes

Essential

• Team player
• Innovative approach
• Ability to thrive in an environment with high levels of complexity, ambiguity, shifting parameters while remaining focused on achieving programme goals and milestones
• Strong value and sense of integrity
• Enthusiasm with positive vision
• Self motivated, proactive, collaborative and flexible
• Commitment to personal, organisational and team development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).