Job summary
As a Medical Typist within the Orthopaedic Directorate you will be jointly responsible for the Orthopaedics Consultants and their teams for 22.5 hours per week and will support the Orthopaedic Department with typing/secretarial cover. Word processing, audio typing, RSA3 or equivalent, MS Office, ability to work under pressure, ability to meet typing deadlines is essential. Orthopaedic medical terminology desirable.
Knowledge of the PAS system and other NHS packages is desirable although training will be given.
We are looking for someone with excellent communication and interpersonal skills, confident in working as part of a busy team and initiative when working alone.
The candidate must be confident, reliable and outgoing, used to dealing with people from different cultures and backgrounds.
Hours of work are to be agreed by the Secretary Supervisor/Line Manager to meet the needs of the service.
Main duties of the job
To provide a comprehensive and efficient general administrative and secretarial service to the Consultants, Middle Grades, Specialist Nurses and their teams.
To work in close co-operation with staff, patients and other health professionals to ensure a quality of service.
To be an active and supportive member of the department's administrative and clerical team.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Responsibilities:
To be the point of contact for Consultants and Middle Grades and to be responsible for the smooth administration of the service.
To produce general correspondence, e.g. clinic letters, result letters, medical statements, complaints statements and miscellaneous reports as required.
To maintain an organised manual and electronic file management system.
To type accurately from audio dictation, as required on a daily basis.
To liaise with Medical Records, the Appointments Office and Outpatient department to ensure the smooth running of clinics for the consultant, as well as ensuring any referrals received in the department are sent to the Appointment Office or dealt with appropriately.
Ensure investigations, results are obtained and available for clinic appointments.
Ensure that the Consultant is made aware of ward referrals from clinicians and other specialties.
Ensure that all callers and visitors are dealt with promptly, courteously and appropriately.
Deal with patients and relatives on the telephone sympathetically regarding outpatient appointments, dates for investigations and/or any other related matters taking the added responsibility of ensuring action is taken and the caller is kept informed.
To be responsible for updating medical records and the Patient Administration System (PAS) with patients details.
Obtaining and tracking of patient notes to and from when requested and following all procedures related to the medical records department using the PAS system.
To deal with all incoming and outgoing mail and emails on a daily basis and ensure mail and emails are dealt with appropriately.
To deal with all incoming and outgoing telephone calls on a daily basis and ensure enquires are dealt with appropriately.
Ensure all test results are given to the consultant for checking and the appropriate action is taken.
Arrange tests for patients and ensure patients are aware of appointments. Send out the necessary forms to patients for testing.
Ensure patients prescriptions are dealt with appropriately upon request.
Arrange annual leave and study leave when required making any necessary cancellations of clinics and other commitments at Darent Valley Hospital and other outside agencies.
Arrange follow up appointments for outpatient clinics.
Keep record of patients seen on wards and make any necessary follow up appointment in outpatient clinic.
Any other duties that is required in supporting the service.
Please see attached job description for more information.
Job description
Job responsibilities
Responsibilities:
To be the point of contact for Consultants and Middle Grades and to be responsible for the smooth administration of the service.
To produce general correspondence, e.g. clinic letters, result letters, medical statements, complaints statements and miscellaneous reports as required.
To maintain an organised manual and electronic file management system.
To type accurately from audio dictation, as required on a daily basis.
To liaise with Medical Records, the Appointments Office and Outpatient department to ensure the smooth running of clinics for the consultant, as well as ensuring any referrals received in the department are sent to the Appointment Office or dealt with appropriately.
Ensure investigations, results are obtained and available for clinic appointments.
Ensure that the Consultant is made aware of ward referrals from clinicians and other specialties.
Ensure that all callers and visitors are dealt with promptly, courteously and appropriately.
Deal with patients and relatives on the telephone sympathetically regarding outpatient appointments, dates for investigations and/or any other related matters taking the added responsibility of ensuring action is taken and the caller is kept informed.
To be responsible for updating medical records and the Patient Administration System (PAS) with patients details.
Obtaining and tracking of patient notes to and from when requested and following all procedures related to the medical records department using the PAS system.
To deal with all incoming and outgoing mail and emails on a daily basis and ensure mail and emails are dealt with appropriately.
To deal with all incoming and outgoing telephone calls on a daily basis and ensure enquires are dealt with appropriately.
Ensure all test results are given to the consultant for checking and the appropriate action is taken.
Arrange tests for patients and ensure patients are aware of appointments. Send out the necessary forms to patients for testing.
Ensure patients prescriptions are dealt with appropriately upon request.
Arrange annual leave and study leave when required making any necessary cancellations of clinics and other commitments at Darent Valley Hospital and other outside agencies.
Arrange follow up appointments for outpatient clinics.
Keep record of patients seen on wards and make any necessary follow up appointment in outpatient clinic.
Any other duties that is required in supporting the service.
Please see attached job description for more information.
Person Specification
EDUCATION AND TRAINING
Essential
- GCSE standard of general education
- RSA Typing
- AMSPAR Medical Terminology Qualification or Equivalent
KNOWLEDGE
Essential
- Excellent standard of literacy and numeracy
- Excellent computer literacy (Word and Excel)
Desirable
- Previous experience in NHS computer packages
- Previous experience of Orthopaedics and Pain Management terminology
EXPERIENCE
Essential
- Previous secretarial experience and the ability to manage a busy work load
- Keyboard skills
- Audio typing experience
Desirable
- Previous work experience within the NHS
SKILLS
Essential
- Ability to organise workload.
- Ability to cope under pressure.
- Good verbal and written communication skills.
- Able to work alone and as part of a team
PERSONAL ATTRIBUTES
Essential
- Flexible attitude to work
- Good inter-personal skills
- Ability to work on own initiative
Person Specification
EDUCATION AND TRAINING
Essential
- GCSE standard of general education
- RSA Typing
- AMSPAR Medical Terminology Qualification or Equivalent
KNOWLEDGE
Essential
- Excellent standard of literacy and numeracy
- Excellent computer literacy (Word and Excel)
Desirable
- Previous experience in NHS computer packages
- Previous experience of Orthopaedics and Pain Management terminology
EXPERIENCE
Essential
- Previous secretarial experience and the ability to manage a busy work load
- Keyboard skills
- Audio typing experience
Desirable
- Previous work experience within the NHS
SKILLS
Essential
- Ability to organise workload.
- Ability to cope under pressure.
- Good verbal and written communication skills.
- Able to work alone and as part of a team
PERSONAL ATTRIBUTES
Essential
- Flexible attitude to work
- Good inter-personal skills
- Ability to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
