Job summary
Hampshire Hospitals NHS Foundation Trust is seeking an experienced Digital Project Manager to join our Digital Delivery Team and support the delivery of a portfolio of digital transformation projects across the Trust.
In line with HHFT's values of Compassion, Accountability, Respect and Encouraging and challenging each other to do our best, the post holder will work collaboratively with clinical, operational and corporate teams to deliver projects that improve patient care, staff experience and operational efficiency.
You will be responsible for the end-to-end delivery of one or more digital projects, from initiation through to implementation and transition into business as usual. This will include managing delivery plans, risks and issues, maintaining robust governance, and ensuring projects deliver agreed outcomes and value for money.
The role will involve implementing complex digital systems and supporting teams through change, contributing to the Trust's digital maturity and progress towards a single digital patient record.
Main duties of the job
o Provide formal project management leadership.o Where necessary, lead a project from proposal, through initiation, delivery/implementation, and onto sustained business as usual.o Put in place and maintain detailed delivery plans for each project.o Work closely with the Senior Responsible Officer (SRO) for each project.o As necessary work with and direct the resourcing of digital project support staff (assigned support staff will change and flex as necessary).o Deliver projects in line with Quality Improvement (QI) principles, the agreed project/programme lifecycle, and Trust standard project management formats and governance, in line with Digital Business Management and Trust prioritieso Maintain standards of best practice in project management.o Utilise all necessary improvement tools.o Lead identification of and collaboration with specialist resource (such as IT, Business Intelligence etc) needed to deliver the project.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Your Next Career Move Made Easier - Accommodation May Be Offered
We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017
Job description
Job responsibilities
Project Delivery Provide formal project management leadership. Where necessary, lead a project from proposal, through initiation, delivery/implementation, and onto sustained business as usual. Put in place and maintain detailed delivery plans for each project. Work closely with the Senior Responsible Officer (SRO) for each project. As necessary work with and direct the resourcing of digital project support staff (assigned support staff will change and flex as necessary). Deliver projects in line with Quality Improvement (QI) principles, the agreed project/programme lifecycle, and Trust standard project management formats and governance, in line with Digital Business Management and Trust priorities Maintain standards of best practice in project management. Utilise all necessary improvement tools. Lead identification of and collaboration with specialist resource (such as IT, Business Intelligence etc) needed to deliver the project.
Benefits Management Working with the SRO (who is accountable for delivery), define, track and support delivery of benefits, working with the SRO who remains accountable for realisation Working with the SRO, budget holder and Divisional Finance Manager to ensure that financial benefits are included in defined Cost Improvement Plans (CIPs). Ensure that monetisable non-cash releasing savings are clearly defined and tracked Ensure that all non-financial benefits are clearly defined and tracked.
Reporting, Assurance and Governance Provide assurance that projects are effectively established. Ensure the project has clarity in governance arrangements, timelines, resource requirements, risks, benefits and outcomes. Define and report on key indicators, measures and metrics that demonstrate the impact of the project. Ensure projects have been assessed for impact on Quality and Equality. Escalate project risks and issues as necessary and develop remedial plans as necessary. Accountable for producing routine and ad hoc reports as required to support communication of progress, highlight issues and risks, and generally promote the work of the project. Ensure that digital projects follow established processes and good practice in implementation, including approval, procurement, information governance, security, support arrangements, testing, training, development, go-live and handover to business as usual.
Stakeholder Engagement and Change Management Engage clinical teams, service managers, senior leaders and individuals from all levels of the organisation to design solutions, support delivery, and ensure adoption of changes in practice and process. Lead change management work to enable front line teams to understand and diagnose issues to develop effective solutions. Provide continuity in leadership to support management of change working with clinicians.
Staff Management The postholder may have line management responsibility depending on programme requirements. Ensure that any risks to project support resource are anticipated and planned for.
Trust valuesOur values help us in what we do and how we do it. It is important that you understand and use these values throughout your employment with the Trust to define and develop our culture.
The post holder will be: Inclusive, valuing and celebrating everyones diversity and success. Compassionate, caring about our patients. Accountable and responsible, always looking to improve. Respectful for all and show integrity in everything. Encouraging and challenging each other to always do our best.
Customer care for patients and/or service users:The project manager is responsible for ensuring all plans, changes and outcomes have clinical support and, where possible and applicable, have been developed through continuous engagement with patients and public. All schemes will be assessed in detail for any risks to quality or the Trusts highest standards of patient care.
Communication:The post holder will develop and maintain key working relationships. Develop robust partnership working arrangements with peers in management positions to ensure responsibilities are clearly understood. Key relationships will be: Chief and Deputy Chief Information Officers HHFT Head of Project Delivery Digital Head of Digital Business Management Digital Programme Managers Chief and Deputy Chief Clinical Information Officers Chief Nursing Information Officer SROs of projects and programmes IT technical/Business Intelligence teams Operational Directors and Operational service managers Clinical teams
The postholder will be required to: Present to senior managers and clinicians across the organisation, accurately reporting workstream/project/programme status and proposing, where appropriate, mitigation actions. Work closely with clinical teams and demonstrate a highly professional approach in working with clinicians, in terms of liaison and speedy response. Contribute to the communication strategy for the project, providing communications material and content as required. Be highly independent and able to solve complex problems within their team, escalating only those issues that are critical to the delivery of the project outcomes. Present on project progress, deliverables and benefits to different forums and stakeholders.Planning and organisation:In addition to the above: The postholder will be accountable for the development of rigorous plans supporting all projects. Ensure all projects benefit from relevant broader input of skills and perspective where necessary to identify opportunities and risks. Ensure that interdependencies between projects and continuous improvement impacts can be identified and risks tracked. Where necessary develop mechanisms to facilitate the involvement of patients and the public in the delivery of the project outcomes.
Budgetary and resource management: May be required to manage a small budget dependant on the programme and component projects. Working with the Head of Digital Business Management and SRO ensure that projects that require financial investment have the financial resources confirmed and that the project is subsequently delivered to budget. The postholder may have line management responsibility depending on programme requirements. Ensure that any risks to project management resource are anticipated and planned for.
Training and research responsibilities: Ensure own compliance regarding mandatory training - maintaining records of training and development undertaken. Undertake and engage in training and development opportunities to achieve the essential requirements of the post and support service development.
Job description
Job responsibilities
Project Delivery Provide formal project management leadership. Where necessary, lead a project from proposal, through initiation, delivery/implementation, and onto sustained business as usual. Put in place and maintain detailed delivery plans for each project. Work closely with the Senior Responsible Officer (SRO) for each project. As necessary work with and direct the resourcing of digital project support staff (assigned support staff will change and flex as necessary). Deliver projects in line with Quality Improvement (QI) principles, the agreed project/programme lifecycle, and Trust standard project management formats and governance, in line with Digital Business Management and Trust priorities Maintain standards of best practice in project management. Utilise all necessary improvement tools. Lead identification of and collaboration with specialist resource (such as IT, Business Intelligence etc) needed to deliver the project.
Benefits Management Working with the SRO (who is accountable for delivery), define, track and support delivery of benefits, working with the SRO who remains accountable for realisation Working with the SRO, budget holder and Divisional Finance Manager to ensure that financial benefits are included in defined Cost Improvement Plans (CIPs). Ensure that monetisable non-cash releasing savings are clearly defined and tracked Ensure that all non-financial benefits are clearly defined and tracked.
Reporting, Assurance and Governance Provide assurance that projects are effectively established. Ensure the project has clarity in governance arrangements, timelines, resource requirements, risks, benefits and outcomes. Define and report on key indicators, measures and metrics that demonstrate the impact of the project. Ensure projects have been assessed for impact on Quality and Equality. Escalate project risks and issues as necessary and develop remedial plans as necessary. Accountable for producing routine and ad hoc reports as required to support communication of progress, highlight issues and risks, and generally promote the work of the project. Ensure that digital projects follow established processes and good practice in implementation, including approval, procurement, information governance, security, support arrangements, testing, training, development, go-live and handover to business as usual.
Stakeholder Engagement and Change Management Engage clinical teams, service managers, senior leaders and individuals from all levels of the organisation to design solutions, support delivery, and ensure adoption of changes in practice and process. Lead change management work to enable front line teams to understand and diagnose issues to develop effective solutions. Provide continuity in leadership to support management of change working with clinicians.
Staff Management The postholder may have line management responsibility depending on programme requirements. Ensure that any risks to project support resource are anticipated and planned for.
Trust valuesOur values help us in what we do and how we do it. It is important that you understand and use these values throughout your employment with the Trust to define and develop our culture.
The post holder will be: Inclusive, valuing and celebrating everyones diversity and success. Compassionate, caring about our patients. Accountable and responsible, always looking to improve. Respectful for all and show integrity in everything. Encouraging and challenging each other to always do our best.
Customer care for patients and/or service users:The project manager is responsible for ensuring all plans, changes and outcomes have clinical support and, where possible and applicable, have been developed through continuous engagement with patients and public. All schemes will be assessed in detail for any risks to quality or the Trusts highest standards of patient care.
Communication:The post holder will develop and maintain key working relationships. Develop robust partnership working arrangements with peers in management positions to ensure responsibilities are clearly understood. Key relationships will be: Chief and Deputy Chief Information Officers HHFT Head of Project Delivery Digital Head of Digital Business Management Digital Programme Managers Chief and Deputy Chief Clinical Information Officers Chief Nursing Information Officer SROs of projects and programmes IT technical/Business Intelligence teams Operational Directors and Operational service managers Clinical teams
The postholder will be required to: Present to senior managers and clinicians across the organisation, accurately reporting workstream/project/programme status and proposing, where appropriate, mitigation actions. Work closely with clinical teams and demonstrate a highly professional approach in working with clinicians, in terms of liaison and speedy response. Contribute to the communication strategy for the project, providing communications material and content as required. Be highly independent and able to solve complex problems within their team, escalating only those issues that are critical to the delivery of the project outcomes. Present on project progress, deliverables and benefits to different forums and stakeholders.Planning and organisation:In addition to the above: The postholder will be accountable for the development of rigorous plans supporting all projects. Ensure all projects benefit from relevant broader input of skills and perspective where necessary to identify opportunities and risks. Ensure that interdependencies between projects and continuous improvement impacts can be identified and risks tracked. Where necessary develop mechanisms to facilitate the involvement of patients and the public in the delivery of the project outcomes.
Budgetary and resource management: May be required to manage a small budget dependant on the programme and component projects. Working with the Head of Digital Business Management and SRO ensure that projects that require financial investment have the financial resources confirmed and that the project is subsequently delivered to budget. The postholder may have line management responsibility depending on programme requirements. Ensure that any risks to project management resource are anticipated and planned for.
Training and research responsibilities: Ensure own compliance regarding mandatory training - maintaining records of training and development undertaken. Undertake and engage in training and development opportunities to achieve the essential requirements of the post and support service development.
Person Specification
Training and qualifications
Essential
- Educated to degree level or equivalent level of relevant experience.
- Experience as a manager in the NHS at band 6 or above
- Project management qualification at Foundation level (e.g. PRINCE2 Foundation) or equivalent practical project management experience.
- Familiar with Improvement methodologies/techniques such as Quality Improvement, LEAN, Six Sigma, PDSA.
Desirable
- Degree or postgraduate qualification.
- PRINCE2 Practitioner or qualification in another recognised project management methodology (e.g. Agile, Lean).
- Formal information technology qualification.
Experience and knowledge
Essential
- Experience of managing Technical digital or complex projects from initiation through to implementation and transition into business as usual, ideally within the NHS or a similarly complex organisation
- A proven track record of delivering measurable benefits
- An understanding of technical aspects of implementation such as interfacing and testing
- Experience of problem solving and supporting others to develop this skill.
- Experience of working with a wide range of clinical, operational and corporate stakeholders, supporting engagement and collaborative delivery
- NHS (or equivalent) experience of facilitating and managing change within healthcare organisations
- Understanding of clinical and non-clinical healthcare processes.
Desirable
- Demonstrable experience in managing complex projects in an acute NHS Trust
- Experience of managing a team of people to deliver outcomes.
Skills and Ability
Essential
- Good verbal and written communication skills, with the ability to communicate effectively in complex, difficult, or uncertain environments
- Ability to assimilate complex, multi-disciplinary information and develop practical, workable solutions
- Good presentational skills, including the ability to prepare written reports and present information clearly to senior leaders and clinicians
- Knowledge and experience of producing and maintaining core project documentation, including project briefs, implementation plans, highlight and exception reports, risk and issue logs, and project closure reports.
- Ability to work under pressure, prioritise effectively, and deliver agreed outcomes to timescale.
Desirable
- An evidenced portfolio demonstrating delivery of sustainable change and measurable benefits.
Person Specification
Training and qualifications
Essential
- Educated to degree level or equivalent level of relevant experience.
- Experience as a manager in the NHS at band 6 or above
- Project management qualification at Foundation level (e.g. PRINCE2 Foundation) or equivalent practical project management experience.
- Familiar with Improvement methodologies/techniques such as Quality Improvement, LEAN, Six Sigma, PDSA.
Desirable
- Degree or postgraduate qualification.
- PRINCE2 Practitioner or qualification in another recognised project management methodology (e.g. Agile, Lean).
- Formal information technology qualification.
Experience and knowledge
Essential
- Experience of managing Technical digital or complex projects from initiation through to implementation and transition into business as usual, ideally within the NHS or a similarly complex organisation
- A proven track record of delivering measurable benefits
- An understanding of technical aspects of implementation such as interfacing and testing
- Experience of problem solving and supporting others to develop this skill.
- Experience of working with a wide range of clinical, operational and corporate stakeholders, supporting engagement and collaborative delivery
- NHS (or equivalent) experience of facilitating and managing change within healthcare organisations
- Understanding of clinical and non-clinical healthcare processes.
Desirable
- Demonstrable experience in managing complex projects in an acute NHS Trust
- Experience of managing a team of people to deliver outcomes.
Skills and Ability
Essential
- Good verbal and written communication skills, with the ability to communicate effectively in complex, difficult, or uncertain environments
- Ability to assimilate complex, multi-disciplinary information and develop practical, workable solutions
- Good presentational skills, including the ability to prepare written reports and present information clearly to senior leaders and clinicians
- Knowledge and experience of producing and maintaining core project documentation, including project briefs, implementation plans, highlight and exception reports, risk and issue logs, and project closure reports.
- Ability to work under pressure, prioritise effectively, and deliver agreed outcomes to timescale.
Desirable
- An evidenced portfolio demonstrating delivery of sustainable change and measurable benefits.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
