Hampshire Hospitals NHS Foundation Trust

Pensions Officer

The closing date is 05 February 2026

Job summary

Hampshire Hospitals NHS Foundation Trust has a vacancy for the role of Pensions Officer.

We are looking for a candidate who is enthusiastic and passionate about delivering accurate and timely pension support to our staff. This is your chance to bring your expertise to an organisation that values professionalism, collaboration, and continuous improvement.

The postholder will provide a comprehensive Pensions service to Trust employees, client Organisations and their members in line with NHS Pensions Agency Employer Charter. They will have specialised knowledge of NHS Pensions, Payroll and Statutory Legislation providing guidance on all aspects of the NHS Pension Scheme.

Main duties of the job

Serve as the primary contact for Trust employees enquiries in relation to NHS Pension, communicate effectively in a timely manner delivering high standard customer service. Responsible for maintaining members records on Pension Online to ensure accuracy. Ensure Trusts compliance with Govt. Workplace Pension scheme and apply auto-enrolment rules dictated by the Pensions Regulator.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Your Next Career Move Made Easier - Accommodation May Be Offered

We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP6165-PO

Job locations

Vickers House

Priestley Road

Basingstoke

RG24 9NP


Job description

Job responsibilities

Postholder will serve as the primary contact for Trust employees enquiries in relation to NHS Pension.

Process a wide range of pension forms and paperwork including Pension applications, opt out and refund forms, pension on divorce requests and transfer of funds into the scheme etc.

Receiving, providing and processing complex and sensitive information in respect of Retirements, Ill Health and Death benefits.

Provide members with Pension statements and estimates in a timely manner.

Update and maintain staff records on Pensions Online and ESR to ensure accurate contributions are made.

Undertake complex investigations into member records and perform regular data cleansing to ensure member records on NHS Pensions online are accurate.

Postholder will organise their own workload, co-ordinating activities with the Payroll Team to ensure that an efficient service is provided.

Produce reports, spreadsheets and correspondence on request relating to Pension data

Respond to FOI requests relating to Pension Information

To attend and present information at events including Pension surgeries and Trust inductions

Monitor Pensions Inbox responding in a timely manner.

Review the monthly Pension rebanding report and amend changes where necessary.

Review monthly retro / arrears reports adjusting records where necessary to ensure contributions are assigned to the correct year.

Ensure the Trusts compliance with Government Workplace Pension scheme and apply auto-enrolment rules dictated by the Pensions Regulator.

Work in line with Pensions Legislation, HMRC regulations and the various Pension Scheme rules including those adopted by HHCS Ltd and St. Michaels Hospice.

Undertake any other duties commensurate with the grade as requested.

Job description

Job responsibilities

Postholder will serve as the primary contact for Trust employees enquiries in relation to NHS Pension.

Process a wide range of pension forms and paperwork including Pension applications, opt out and refund forms, pension on divorce requests and transfer of funds into the scheme etc.

Receiving, providing and processing complex and sensitive information in respect of Retirements, Ill Health and Death benefits.

Provide members with Pension statements and estimates in a timely manner.

Update and maintain staff records on Pensions Online and ESR to ensure accurate contributions are made.

Undertake complex investigations into member records and perform regular data cleansing to ensure member records on NHS Pensions online are accurate.

Postholder will organise their own workload, co-ordinating activities with the Payroll Team to ensure that an efficient service is provided.

Produce reports, spreadsheets and correspondence on request relating to Pension data

Respond to FOI requests relating to Pension Information

To attend and present information at events including Pension surgeries and Trust inductions

Monitor Pensions Inbox responding in a timely manner.

Review the monthly Pension rebanding report and amend changes where necessary.

Review monthly retro / arrears reports adjusting records where necessary to ensure contributions are assigned to the correct year.

Ensure the Trusts compliance with Government Workplace Pension scheme and apply auto-enrolment rules dictated by the Pensions Regulator.

Work in line with Pensions Legislation, HMRC regulations and the various Pension Scheme rules including those adopted by HHCS Ltd and St. Michaels Hospice.

Undertake any other duties commensurate with the grade as requested.

Person Specification

Essential

Essential

  • Minimum of 5 GCSE's at Grade C or above including English and Maths
  • Demonstrable knowledge of NHS Pension Scheme, The Pensions Act 2008 and Auto Enrolment Regulations
  • Demonstrable payroll experience

Desirable

  • CIPP qualified NVQ Level 4 in Pensions Administration

Experience and knowledge

Essential

  • Significant experience within an NHS Pensions or Payroll Department
  • Demonstrate extensive knowledge of Electronic Staff Record (ESR) and Pensions online
  • Comprehensive knowledge of NHS Pension Schemes
  • Nest scheme rules
  • Auto enrolment regulations
  • Good communicator both written and oral, involving provision of complex information Attention to detail is paramount

Desirable

  • Minimum 2 years experience in payroll and / or pensions setting

Essential

Essential

  • Understanding of pensions regulations and compliance, including The Pensions Regulator (TPR) requirements and statutory timelines.
  • Excellent numerical and analytical skills with a high level of accuracy and attention to detail.
  • Ability to manage a varied workload, prioritising tasks to meet deadlines.
  • Confident in liaising with pension providers, actuaries, payroll teams, and employees.

Desirable

  • Strong communication skills, with the ability to explain complex pension information in a clear and supportive manner.
Person Specification

Essential

Essential

  • Minimum of 5 GCSE's at Grade C or above including English and Maths
  • Demonstrable knowledge of NHS Pension Scheme, The Pensions Act 2008 and Auto Enrolment Regulations
  • Demonstrable payroll experience

Desirable

  • CIPP qualified NVQ Level 4 in Pensions Administration

Experience and knowledge

Essential

  • Significant experience within an NHS Pensions or Payroll Department
  • Demonstrate extensive knowledge of Electronic Staff Record (ESR) and Pensions online
  • Comprehensive knowledge of NHS Pension Schemes
  • Nest scheme rules
  • Auto enrolment regulations
  • Good communicator both written and oral, involving provision of complex information Attention to detail is paramount

Desirable

  • Minimum 2 years experience in payroll and / or pensions setting

Essential

Essential

  • Understanding of pensions regulations and compliance, including The Pensions Regulator (TPR) requirements and statutory timelines.
  • Excellent numerical and analytical skills with a high level of accuracy and attention to detail.
  • Ability to manage a varied workload, prioritising tasks to meet deadlines.
  • Confident in liaising with pension providers, actuaries, payroll teams, and employees.

Desirable

  • Strong communication skills, with the ability to explain complex pension information in a clear and supportive manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Vickers House

Priestley Road

Basingstoke

RG24 9NP


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Vickers House

Priestley Road

Basingstoke

RG24 9NP


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Payroll and Pensions

Nicki Henstock

nicki.henstock@hhft.nhs.uk

01256314006

Details

Date posted

22 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP6165-PO

Job locations

Vickers House

Priestley Road

Basingstoke

RG24 9NP


Supporting documents

Privacy notice

Hampshire Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)