Patient Services Administrator

Job summary

We have an exciting opportunity to join our friendly and supportive team in MRI as the Patient Services Administrator in Basingstoke.

You will need to be enthusiastic and well organised, contribute to the provision of an effective admin service and ensure the trust provides a positive experience and meets its contractual requirements.

Main duties of the job

This role is customer focused and will require a team player who is friendly and approachable and can contribute and support the busy MRI department.

Including manning reception, answering phone enquiries processing referrals and appointments. Whilst confidently communicating at all levels and delivering completed tasks in a timely fashion.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.