Hampshire Hospitals NHS Foundation Trust

Hampshire Orthopaedic Centre Administrative Coordinator

The closing date is 22 July 2025

Job summary

We are excited to announce the opening of our state-of-the-art Orthopaedic Centre in Winchester, scheduled for Summer 2025. This new facility is a testament to our Trust's ongoing commitment to enhancing healthcare services in the region and working collaboratively with orthopaedic services across Hampshire and Isle of Wight to serve patients across our communities.

The primary purpose of the role is to assist with the administrative processes for the Hampshire Orthopaedic Centre, striving for excellence in supporting patients through their care pathway, ensuring optimum utilisation of the centre, and effective communication across multidisciplinary teams.

Main duties of the job

To co-ordinate the administrative services for the Hampshire Orthopaedic Centre working with the Operational Management team and Clinical Matron to ensure an effective and patient focused service.

You must ensure the provision of high quality patient care by providing an efficient and effective administration service for the Centre and support the Operational Service Manager and Clinical Matron. The post holder will be a key point of contact for patients and to allay anxieties and fears through a polite, friendly and professional approach.

To book, cancel and rebook patients and pre-assessment clinics as required, with awareness of national requirements and breach dates/targets and clinic utilisation, escalating as appropriate.

Carrying out administrative duties as required for the HOC senior leadership team which may include but not limited to: supporting with departmental performance review data gathering, recruitment processes, attending meetings and note taking, submitting performance data as required.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change:Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, searchHHFT Climate Actionor contactclimateaction@hhft.nhs.uk.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-HOCACA

Job locations

Hampshire Orthopaedic Centre, Royal Hampshire County Hospital

Winchester

SO22 5DG


Job description

Job responsibilities

This job description is designed to assist post holders with understanding what is expected of them in their role. Hampshire hospitals NHS Foundation Trust may ask them to undertake other duties, as required, which are not necessarily specified on the job description, but which are commensurate with the grade of the post.

Job description

Job responsibilities

This job description is designed to assist post holders with understanding what is expected of them in their role. Hampshire hospitals NHS Foundation Trust may ask them to undertake other duties, as required, which are not necessarily specified on the job description, but which are commensurate with the grade of the post.

Person Specification

Training & Qualifications

Essential

  • Good standard of general education including English and Maths GCSE level 4 (Grade C) and above or equivalent qualification.
  • A levels/NVQ 3 or able to demonstrate equivalent level of experience in an administration or secretarial capacity
  • ECDL or equivalent IT experience

Desirable

  • Evidence of continuing personal and professional development

Experience & Knowledge

Essential

  • Experience of operating a computer system
  • Experience of working procedures and practices gained in medical education, HR or operational administration.
  • Previous problem-solving experience
  • Experience in managing rotas
  • Managing own workload

Desirable

  • Experience of working in a busy NHS environment
  • Knowledge of CLW rota or Medirota
  • Familiarity of HHFT policies and procedures

Skills & Ability

Essential

  • Excellent IT skills with knowledge of various computer packages including, Word, Excel, PowerPoint, Outlook and Internet applications
  • Knowledge of general office working procedures
  • Ability to investigate and solve problems and queries where able
  • Awareness of raising issues with a manager
  • Ability to plan and organise own workload effectively to meet deadlines
  • Excellent prioritisation and organisation skills
  • Excellent communication skills both verbal and written
  • Ability to work alone and as part of a team
Person Specification

Training & Qualifications

Essential

  • Good standard of general education including English and Maths GCSE level 4 (Grade C) and above or equivalent qualification.
  • A levels/NVQ 3 or able to demonstrate equivalent level of experience in an administration or secretarial capacity
  • ECDL or equivalent IT experience

Desirable

  • Evidence of continuing personal and professional development

Experience & Knowledge

Essential

  • Experience of operating a computer system
  • Experience of working procedures and practices gained in medical education, HR or operational administration.
  • Previous problem-solving experience
  • Experience in managing rotas
  • Managing own workload

Desirable

  • Experience of working in a busy NHS environment
  • Knowledge of CLW rota or Medirota
  • Familiarity of HHFT policies and procedures

Skills & Ability

Essential

  • Excellent IT skills with knowledge of various computer packages including, Word, Excel, PowerPoint, Outlook and Internet applications
  • Knowledge of general office working procedures
  • Ability to investigate and solve problems and queries where able
  • Awareness of raising issues with a manager
  • Ability to plan and organise own workload effectively to meet deadlines
  • Excellent prioritisation and organisation skills
  • Excellent communication skills both verbal and written
  • Ability to work alone and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Hampshire Orthopaedic Centre, Royal Hampshire County Hospital

Winchester

SO22 5DG


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Hampshire Orthopaedic Centre, Royal Hampshire County Hospital

Winchester

SO22 5DG


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Service Manager Orthopaedics

Anna Slater

anna.slater@hhft.nhs.uk

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

251-HOCACA

Job locations

Hampshire Orthopaedic Centre, Royal Hampshire County Hospital

Winchester

SO22 5DG


Supporting documents

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