Housekeeper

Job summary

D4 is a 30/33 bedded ward which specialises in Trauma and Orthopaedic Surgery.

Working closely alongside other Wards within the Orthopaedic Department to look after the needs of patients admitted to these wards from across North Hampshire.

Previous experience in this area is not essential as in-house training will be provided to ensure you are fully equipped to meet the demands of this role.

We are looking for a positive, kind and caring attitude, excellent team spirit . In return we offer a friendly, motivated and caring environment, where all members of our team are respected and valued.

We genuinely care about a healthy work/life balance. If we sound like the place you would like to belong we look forward to meeting you soon

Main duties of the job

w Welcome patients to the ward in a friendly, professional manner. Orientating them and their families to the ward and hospital where necessary.

w Provide accurate and timely information to patients regarding ward routines i.e. visiting times, meal times.

w Provide additional refreshments to patients and families where appropriate.

w Answer telephone.

w Support ward team by underlying tasks to enhance patient care i.e. collection of laundry, pharmacy, etc.

w Ensuring the bed space is prepared for the arrival of a new admission to the ward i.e. checking the area is clean, rubbish removed etc.

w Alert nurse in charge to aspects of dissatisfaction from patients i.e. complaints.

w Provide assistance to patients using the telephone.

w Support completion of Friends and Family cards on discharge.

w Check drug fridge temperature daily and record.

w Assist nursing staff with patients who require 1-1 supervision.

w Undertake patient moving and handling training to be able to assist nursing staff in an emergency situation.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The Trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.