TC Receptionist/Bartlett Ward Clerk

Job summary

Bartlett Ward is friendly department who pride ourselves on working together as part of a team. Our unit consists of 21 inpatient beds, Treatment Centre Reception Area and the Day Surgery Unit.

The role of the Ward Clerk/Receptionist, is to assist the clinical team, enabling the smooth functioning of the unit through effective communication, general administration and appropriate interactions with patients, visitors and the multi-disciplinary team.

All activities will be under the direction of the Ward Sisters , Clinical Matron and nurse in charge on shift.

Main duties of the job

The successful candidate will have the responsibility of providing administrative support for both the inpatient ward , Treatment Centre Reception area and the Day Surgery Unit. This will include being the friendly face of these areas, warmly greeting and directing visitors to both areas and managing phone calls into the department. They will also be responsible for tracking the patients on their journey through the department, requesting and tracking notes, filing and making sure that the electronic systems are up to date as well as checking paperwork stocks.

They will also be responsible for preparing notes for elective surgery and ensuring the pre-assessment paperwork is available.

They will need to have good working relationships with the multi-disciplinary team, including Consultants, Secretaries, other admin teams and the ward nursing staff

This role is an integral part of the functioning of the department and you will be an invaluable member of our team!

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.