Job summary
This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).
We are seeking a motivated and ambitious individual to join the leadership team within Peritoneal Malignancy, Haematology and Haemophilia.
You will be responsible for monitoring and forecasting demand and capacity, and ensuring patient access issues are identified and resolved promptly. You will also provide leadership and operational management skills to support multiple administrative teams, escalating to the Operational Services Managers (OSM) where appropriate and deputising for them.
Main duties of the job
To be responsible for the organisation and management of the administration staff within the service, and be responsible for all aspects of line management, including staff performance, staffing issues
To lead, with the direction of the OSM's, the effective planning and recruitment of staff within areas of responsibility to meet access, activity and quality targets within available resources.
Oversee the junior doctors including rota management, annual leave and study leave approvals and recruitment and selection.
Work with clinical teams toward managing changes required to meet demands
Lead quality initiatives across all services in line with local and national priorities.
Support the recruitment process of clinical and non-clinical staff
Arrange and lead regular departmental meetings, including taking a lead on governance meetings
Liaise regularly with appropriate consultants, clinicians and OSM's to ensure appropriate relationships are built
Support the preparation of business and operational plans
To be responsible for PALS enquiries and complaints
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person Specification
Qualifications
Essential
- Degree, professional qualification or equivalent experience
- Experience in managing admin services within the NHS
Desirable
- Management or leadership qualification
Experience
Essential
- Supervisory experience
- Experience of Transformation within the NHS
- Experience of using excel and manipulating data
- Experience of successfully challenging behavior
- Experience of critical analaysis and interpretation of complex data
- Proven track record on delivering performance to deadlines
Desirable
- Knowledge of transformation tools
- Experience of organising events or meetings
- Experience developing admin processes in an NHS service
- Experience in use of demand and capacity tools
- Experience of managing service redesign
Skills
Essential
- Has a methodical approach to problem solving
- Good judgement and analytical skills
- Excellent organisation and planning skills
- Excellent communication skills
- Knowledge of national waiting time targets and NHS initiatives
- Customer service skills
Desirable
- Good understanding of service redesign methodology
- Evidence of implementing service changes
Person Specification
Qualifications
Essential
- Degree, professional qualification or equivalent experience
- Experience in managing admin services within the NHS
Desirable
- Management or leadership qualification
Experience
Essential
- Supervisory experience
- Experience of Transformation within the NHS
- Experience of using excel and manipulating data
- Experience of successfully challenging behavior
- Experience of critical analaysis and interpretation of complex data
- Proven track record on delivering performance to deadlines
Desirable
- Knowledge of transformation tools
- Experience of organising events or meetings
- Experience developing admin processes in an NHS service
- Experience in use of demand and capacity tools
- Experience of managing service redesign
Skills
Essential
- Has a methodical approach to problem solving
- Good judgement and analytical skills
- Excellent organisation and planning skills
- Excellent communication skills
- Knowledge of national waiting time targets and NHS initiatives
- Customer service skills
Desirable
- Good understanding of service redesign methodology
- Evidence of implementing service changes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
