Job summary
Part time 23 hours per week
The role is a primary function supporting the team for the optimal care of our patients. The delivery of high quality, effective and compassionate health care to the patients of the Hampshire FT is the most important objective of the organisation.
There is an expectation to support both private patients business unit occasionally ( the need to work on the private ward as well as clinic as and when the need arises).
Main duties of the job
o To support the team in the delivery of the service, this includes:
o High standards of Professional Practice to ensure quality and safety of patient care, experience, and the patient journey.
o Developing own clinical practice, knowledge, skills, and experience.
o Acting as a good role model
o Supporting the team in ensuring that clinical services are delivered to a high quality of care and that all compliance requirements such as CQC and contractual requirements are achieved.
o To undertake the comprehensive pre-assessment of patients using appropriate investigative and history taking skills.
o Ability to undertake practical clinical skills such as assisting consultants with clinical procedures as well as ability to work independently to provide optimal clinical services to the patients.
o Ability to work within own scope of practice and have judgment to seek guidance as required.
About us
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Job description
Job responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Job description
Job responsibilities
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
Person Specification
CUSTOMER CARE FOR PATIENTS AND/OR SERVICE USERS
Essential
- To adhere to code of Conduct / Professional Standards of your Profession e.g. NMC or HPC As a clinician to embrace and implement the vision and values of HHFT
- o To be responsible for contributing to the creation and maintenance of a clinical environment in which care compassion is consistently demonstrated, ensuring patient centred care, privacy and dignity is always practiced.
Desirable
- o Experience of staff supervision
COMMUNICATION
Essential
- To greet patients and communicate in a friendly and courteous manner. To communicate effectively with all stakeholders to ensure the smooth running of outpatient clinics and the following of appropriate patient pathways. Recognise there may be a need to utilise alternative methods of communication where there are barriers to understanding. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers, and relatives.
- o Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers, and relatives
Desirable
- o Awareness of local and national agenda within the speciality
PLANNING AND ORGANISATION
Essential
- To deputise for the team leader in managing the day-to-day on-going operational requirements of the clinical area, with authority to make decisions as required, keeping the line manger informed as appropriate and escalating issues in a timely fashion if required
- To support the team leaders in ensuring safe and effective clinical services - assisting in formulating and adjusting rotas to ensure appropriate number and skill of workforce available when required by the service, meeting the Trusts on-going requirements for roster management, supporting other clinical areas as required.
Desirable
- Previous experience of working in an outpatient setting.
Person Specification
CUSTOMER CARE FOR PATIENTS AND/OR SERVICE USERS
Essential
- To adhere to code of Conduct / Professional Standards of your Profession e.g. NMC or HPC As a clinician to embrace and implement the vision and values of HHFT
- o To be responsible for contributing to the creation and maintenance of a clinical environment in which care compassion is consistently demonstrated, ensuring patient centred care, privacy and dignity is always practiced.
Desirable
- o Experience of staff supervision
COMMUNICATION
Essential
- To greet patients and communicate in a friendly and courteous manner. To communicate effectively with all stakeholders to ensure the smooth running of outpatient clinics and the following of appropriate patient pathways. Recognise there may be a need to utilise alternative methods of communication where there are barriers to understanding. Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers, and relatives.
- o Maintain a high standard of personal behaviour and ensure effective communication with all members of the multidisciplinary team, patients, carers, and relatives
Desirable
- o Awareness of local and national agenda within the speciality
PLANNING AND ORGANISATION
Essential
- To deputise for the team leader in managing the day-to-day on-going operational requirements of the clinical area, with authority to make decisions as required, keeping the line manger informed as appropriate and escalating issues in a timely fashion if required
- To support the team leaders in ensuring safe and effective clinical services - assisting in formulating and adjusting rotas to ensure appropriate number and skill of workforce available when required by the service, meeting the Trusts on-going requirements for roster management, supporting other clinical areas as required.
Desirable
- Previous experience of working in an outpatient setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
