Health Records Team Leader

Job summary

We are looking for a dynamic, self-starter with strong leadership qualities to help lead a skilled and enthusiastic team of Health Records Clerks that play an integral role within the patient journey.

The Health Records Department plays a crucial role within the Trust, creating and maintaining all patient records and ensuring they are available to all departments throughout the patient's encounter at the Hospital.

An opportunity has arisen for a new Team Lead to join our Health Records Team and aid in the day-to-day management of the department, working as part of a team to ensure the effective organisation and preparation of Health Records for all hospital activity.

This is an exciting time to join the Health Record Team who have recently gone through some extensive transformations. The team are currently embarking on the journey to move towards digital patient records, and this is a great opportunity to display your robust support and leadership skills whilst navigating through the changes.

We pride ourselves on being a friendly and caring place to work where we aim to combine our patient first approach with innovative and creativity against a backdrop of holistic team working, as encapsulated in our vision and values - CARE AND COMPASSION ACCOUNTABILITY RESPECT ENCOURAGING EACH OTHER

Main duties of the job

The role will require you to help manage the day to day running of the department, which will include but is not limited to:

• In conjunction with other Team Leads, manage the team rotas, ensuring cover is organised for all gaps in the work force created by planned and unplanned staff absences.
• Lead, motivate and supervise the team.
• Implement training to ensure staff have required skills to perform competently and are able to maintain the high standards expected of them as well as encourage, support and training and developing staff.
• Carry out Process improvement exercise to highlight key areas of improvement.
• Undertake regular team meetings, and 1-2-1 performance reviews.
• Effectively manage the quality and flow of data coming into the department, in line with GDPR regulations.

You will be based at Basingstoke and North Hampshire Hospital (BNHH) with occasional requirement to cross site to support the Health Records Teams in Winchester.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.