Hampshire Hospitals NHS Foundation Trust

Car Park Attendant

Information:

This job is now closed

Job summary

The Parking Team support the Trust to provide a high level of care to our patients and staff.

Hampshire Hospitals provide multiple car parks across three hospitals in Andover, Basingstoke and Winchester, controlled by ANPR and pay and display machines.

In this high profile customer facing role, Car Park Attendants will often be the first point of contact in the overall visitor experience, assisting with parking enquiries, giving directions, issuing Parking Charge Notices and deploying traffic management equipment.

This position involves plenty of walking across a inclined site numerous times each day. Car Park Attendants should be energetic, enjoy working outside in all weathers, use their own initiative to converse politely with staff and visitors, manage confrontation and supervise traffic.

Main duties of the job

To provide help and support to visitors and staff using the car parking facilitieso To respond to technical problems with car parking machines e.g., clearing jams and replacing receipt rollso To identify vehicles inappropriately parked and to undertake parking enforcement, where required issuing warning and/or charge noticeso To help maintain the car parks, ensuring they are kept clean and tidyo To place cones / signs where required to take out of use parking spaces or to direct traffico To report and record incidents which occur in the car park area using the Datix reporting tool where requiredo Liaise with the parking administration teamo To provide any other duties appropriate to the band and role which include assistance to other facilities services such as Portering and Security when a need arises as directed by their manager.

About us

Supported by a small team, Car Park Attendants work closely with the parking office staff and provide essential support and feedback.

Hampshire Hospitals NHS Foundation Trust (HHFT) provides hospital services to around 570,000 people living in Hampshire and parts of West Berkshire, and specialist services to patients from all over the country. We deliver a full range of district hospital services in a variety of locations.

Details

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP3147-ACDC

Job locations

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG


Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

1

Essential

  • Driver Licence with B1 category entitlement held for a minimum 1 year.

Desirable

  • Experience of working in car parking.

2

Essential

  • Working with the public and dealing with difficult conflict and aggression.

Desirable

  • Parking Enforcement Officer training level 2

3

Essential

  • IT literate to an entry level. This position involves working with software and apps on a daily basis.

4

Essential

  • Compatant numeracy and literacy. Able to complete a written report and communicate clearly.

Desirable

  • Previous customer service experience.
Person Specification

1

Essential

  • Driver Licence with B1 category entitlement held for a minimum 1 year.

Desirable

  • Experience of working in car parking.

2

Essential

  • Working with the public and dealing with difficult conflict and aggression.

Desirable

  • Parking Enforcement Officer training level 2

3

Essential

  • IT literate to an entry level. This position involves working with software and apps on a daily basis.

4

Essential

  • Compatant numeracy and literacy. Able to complete a written report and communicate clearly.

Desirable

  • Previous customer service experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG


Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Transport and Parking Lead

Graham Essex

graham.essex@hhft.nhs.uk

01962828357

Details

Date posted

11 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

251-CORP3147-ACDC

Job locations

Royal Hampshire County Hospital

Romsey Road

Winchester

SO22 5DG


Supporting documents

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