Fundraising Administrator
The closing date is 31 March 2026
Job summary
Brighter Futures is the NHS charity for Great Western Hospitals NHS Foundation Trust, supporting patients, families and staff through charitable donations that enhance care over and above what the NHS can provide. As the Trust Board acts as the Corporate Trustee, the charity must meet strict legal and regulatory obligations under charity law, ensuring all charitable income is processed safely, transparently and in line with donor intent.
The Fundraising Administrator plays a vital role in delivering these responsibilities. As the first point of contact for supporters, you will manage daily banking and thanking processes, maintain accurate financial and donor records, and ensure all income is handled in full compliance with Charity Commission guidance and fundraising regulation. You will liaise closely with the Cashiers Office and the wider fundraising team to provide excellent supporter care, enabling the charity to protect income, retain donors and grow its fundraising activity.
This role requires strong administration skills, accuracy, compassion and professionalism when dealing with supporters--including families giving in memory--as well as the ability to work confidently in a fast-paced environment. It is essential to the charity's safe operation and to maintaining the Trust's legal duties as Corporate Trustee. As such, this post must be recruited externally to ensure the specialist skills required for charity administration and donor stewardship are in place.
Main duties of the job
The Fundraising Administrator is responsible for the day-to-day processing of charitable income, including banking donations, updating financial and donor records, and issuing prompt acknowledgements to supporters. The role acts as the first point of contact for donors at the Cashiers Office, handling enquiries by phone, email and in person, and ensuring excellent supporter care at all times. Working closely with both the Cashiers team and the wider fundraising team, the postholder maintains accurate data, manages the charity inboxes, supports Gift Aid processes, and ensures all activity complies with Charity Commission guidance, fundraising regulation and data protection requirements. This role is essential to keeping the charity's thanking, banking and stewardship processes running smoothly and professionally.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Details
Date posted
25 March 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
249-7859006
Job locations
The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
Employer details
Employer name
Great Western Hospitals NHS Foundation Trust
Address
The Great Western Hospital
Marlborough Road
Swindon
SN3 6BB
Employer's website
https://www.gwh.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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