Job summary
Weekend Ward Clark
Part time - 22.5 hours per week (Saturday and Sunday)
An exciting opportunity has arisen on the Critical Care Unit for a ward clerk to join our busy but friendly 12 bedded ward.
The Ward Clerk role is pivotal to the smooth operational running of the Ward/unit environment. Its purpose is to provide a welcoming and professional greeting service to patients and visitors, an efficient and high standard clerical service to the Ward/Unit. The Ward Clerk role prides itself in looking after the department area and supporting clinical and non-clinical staff every day.
We are looking for an enthusiastic individual, who works well under pressure, is keen to learn, is a great team player but is self-motivated and can work independently when needed.
Main duties of the job
- Provides a reception service to patients, their families, carers and other health professionals, acting as first point of contact both on the telephone and in-person arrival
- Provides non-clinical advice, information or guidance to patients, their relatives or carer
- Admits patients directly to the ward/unit, ensuring positive patient identification and liaison with other health care professionals as necessary
- Locates, obtains and tracks any relevant medical records for both elective and emergency admissions
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job description
Job responsibilities
- Keeps patient administration systems up to date and accurate at all times, including patient demographic information, admission, transfer and discharge information
- Maintains and organises paper medical records if present with patient, ensuring integrity, security and confidentiality of patient Health Records always in line with the Trusts Health RecordsStandards and Procedures and Record Keeping Policy
- Informs clinical staff of any pertinent patient information collected at the point of admission
Please see the attached job description for full information
Job description
Job responsibilities
- Keeps patient administration systems up to date and accurate at all times, including patient demographic information, admission, transfer and discharge information
- Maintains and organises paper medical records if present with patient, ensuring integrity, security and confidentiality of patient Health Records always in line with the Trusts Health RecordsStandards and Procedures and Record Keeping Policy
- Informs clinical staff of any pertinent patient information collected at the point of admission
Please see the attached job description for full information
Person Specification
Education
Essential
- Educated to GCSE level in English and Maths or overseas equivalent grade D or above
Desirable
- RSA or equivalent in typing
- ECDL or equivalent
- NVQ Level 2 in Customer Services/ Business Administration/Team Leading
Experience
Essential
- Recent experience in customer focused environment.
- In-depth IT and Amin skills
- Working knowledge of data protection and confidentiality
- Working to tight deadlines and managing conflicting priorities
Desirable
- Working knowledge of data protection and confidentiality
- Knowledge of Medical Terminology
- To have previously work in a medical, health or social care environment
Person Specification
Education
Essential
- Educated to GCSE level in English and Maths or overseas equivalent grade D or above
Desirable
- RSA or equivalent in typing
- ECDL or equivalent
- NVQ Level 2 in Customer Services/ Business Administration/Team Leading
Experience
Essential
- Recent experience in customer focused environment.
- In-depth IT and Amin skills
- Working knowledge of data protection and confidentiality
- Working to tight deadlines and managing conflicting priorities
Desirable
- Working knowledge of data protection and confidentiality
- Knowledge of Medical Terminology
- To have previously work in a medical, health or social care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
