Job summary
The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for the product in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Production manager and Quality Representative in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.
Main duties of the job
The post holder will be responsible for assessing, organising and planning the daily workflow within the Sterile Services and Endoscopy departments to ensure maximum usage of resources.
You will act as a resource to support the technicians to reduce the Departmental and individuals non-conformances and conduct regular one to one meetings with staff and provide feedback to the Production Manager.
The post holder will be expected to deputise for the Production Manager in their absence with the support of the Operational Manager.
To undertake this role the supervisor must be able to root cause and report on incidents relating to product and staff.
You will ensure the efficient and effective operation of the department.
About us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job description
Job responsibilities
- To assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources available on a day to day basis.
- Responsible for the day-to-day supervision and co-ordination of staff within the department.
- To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
- To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
- Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
Please see the attached job description for full information.
Job description
Job responsibilities
- To assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources available on a day to day basis.
- Responsible for the day-to-day supervision and co-ordination of staff within the department.
- To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
- To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
- Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
Please see the attached job description for full information.
Person Specification
Qualifications
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in a relevant subject or equivalent
Desirable
- Certificate in Quality Assurance
- Member of the institute of decontamination sciences
- Recognised Health & Safety Qualification
- Certificate in Clean Room working or equivalent in house competencies and training to this level.
- HR experience of Managing - Sickness Absence
Experience
Essential
- Experience of working with a surgical instrument decontamination unit and Endoscopy Unit
- Working experience of a Quality Management System and Standard Operating Procedures
- People management experience
Person Specification
Qualifications
Essential
- Good general education with English and Maths to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in a relevant subject or equivalent
Desirable
- Certificate in Quality Assurance
- Member of the institute of decontamination sciences
- Recognised Health & Safety Qualification
- Certificate in Clean Room working or equivalent in house competencies and training to this level.
- HR experience of Managing - Sickness Absence
Experience
Essential
- Experience of working with a surgical instrument decontamination unit and Endoscopy Unit
- Working experience of a Quality Management System and Standard Operating Procedures
- People management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
