Medical Secretary- Trauma and Orthopaedics

Job description

Job responsibilities

1. Act as one of the points of contact for consultants and other clinical staff, fielding enquiries in a professional and efficient manner.

2. Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner.

3. Ensure referral letters are collected and assessed daily and that the patient referral letters are moved quickly through the registration system to the booking team.

4. Monitor the e-Referral Service which involves printing the electronic GP referrals in order that they enter the clinical system and logging their acceptance accordingly.

5. Type (audio/copy) clinics letters, medico-legal letters, operation notes, general reports and memos. Ensure work is of the highest quality in terms of presentation and layout and dispatch is within agreed timescales.

6. Request appointments/clinics cancellations, expeditions as required.

7. Maintain and update calendars/diaries, manage shared mailboxes and calendars and apply/record consultant/clinician leave and prepare and submit leave forms as required.

8. Scanning documents onto patient records that have come from external sources.

9. Distributing post that is received into the department to the clinical staff.

10. Ensure all investigatory results are seen promptly by the consultant, or agreed member of team during periods of leave, and processed accordingly.

11. Facilitate medical staff leave through diary management and communicating with the relevant personnel responsible for processing leave requests.

12. To take and produce minutes for occasional meetings when required.

Person Specification

Qualifications

Essential

• RSA Typing or equivalent keyboard skills
• RSA Audio Typing or equivalent
• GCSE level C or above in English and Maths
• Good general education

Desirable

• Medical Terminology

Experience

Essential

• Experience of working as a secretary and/or in a clerical environment
• Demonstrable experience of working with Microsoft Office and databases
• Referral triaging and booking processes

Desirable

• Hospital patient system such as Medway
• Knowledge of Cancer pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)