Great Western Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 19 October 2025

Job summary

Full time post - 37.5 hours per week

Part time post - 25 hours per week

We are seeking Medical Secretaries to provide a comprehensive secretarial service to the consultants and clinical team for the Urology Department including dealing with enquiries, correspondence and typing clinic letters.You will support the Urology Team in all administrative functions to ensure the smooth day to day running of the team.

Main duties of the job

Act as the main contact point for your consultants and other clinical staff related to your specialist clinical area, fielding enquiries in a professional and efficient manner.
Type (audio/copy) clinics letters, medico-legal letters, and general reports and memos for consultants and junior medical staff. Ensuring work is of the highest quality in terms of presentation and layout and dispatch is within agreed timescales.
Open, sort and action post on a daily basis.

About us

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Date posted

10 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

249-7519377

Job locations

Great Western Hospital

Swindon

SN3 6BB

Job description

Job responsibilities

Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
File correspondence, investigatory reports and maintain paper and electronic filing system in the office.
Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner, including liaising with police, solicitors, and social services.

Please see the attached job description for full information

Job description

Job responsibilities

Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
File correspondence, investigatory reports and maintain paper and electronic filing system in the office.
Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner, including liaising with police, solicitors, and social services.

Please see the attached job description for full information

Person Specification

Qualifications

Essential

RSA Typing or equivalent keyboard skills
RSA Audio Typing or equivalent
GCSE level C or above in English and Maths

Desirable

Medical Terminology

Experience

Essential

1 years or more experience of working as a secretary and/or in a clerical environment
Demonstrable experience of working with Microsoft Office and databases
Referral triaging and booking processes

Desirable

Hospital patient system such as Medway
Knowledge of Cancer pathways

Person Specification

Qualifications

Essential

RSA Typing or equivalent keyboard skills
RSA Audio Typing or equivalent
GCSE level C or above in English and Maths

Desirable

Medical Terminology

Experience

Essential

1 years or more experience of working as a secretary and/or in a clerical environment
Demonstrable experience of working with Microsoft Office and databases
Referral triaging and booking processes

Desirable

Hospital patient system such as Medway
Knowledge of Cancer pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Swindon

SN3 6BB

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Swindon

SN3 6BB

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)