Great Western Hospitals NHS Foundation Trust

Healthcare Support Worker - Emergency Department

The closing date is 25 July 2025

Job summary

Assistant Healthcare Support Worker (Progression Scheme) - Emergency Department

Are you ready to make a real difference when it matters most?

At Great Western Hospitals NHS Foundation Trust, our Emergency Department is at the heart of urgent care in Swindon and the surrounding region. We are looking for motivated individuals to join our ambitious organisation as a Healthcare support worker to join our dynamic and supportive ED team, where every day brings new challenges and every action makes a difference.

Working for us will provide you with the opportunity to be part of an experienced team, working in a busy environment enabling you to further develop your skills and experience so you can provide our patients with the high-quality care that we know you strive to deliver.

Why join us?

  • Be part of a fast-paced, high-performing team that thrives on teamwork, innovation, and clinical excellence.
  • Work in a modern, purpose built Emergency Department with brand new state of the art facilities.
  • Continuous professional development opportunities.
  • Supportive leadership and a strong focus of staff wellbeing and career progression.

This role is offered on a progression scheme where you will undertake the Care Certificate which approximately take 6 months to complete where your pay band will increase.

Main duties of the job

You will be responsible for delivering individual patient care and will be expected to support the team leaders and the Senior Sister/Charge Nurse. You will need to be highly motivated and enthusiastic, to help improve both the patient experience and the nursing care. You will be working in an environment that will be a challenge to your organisational skills and one that will enhance your knowledge of various specialties.

Applicants will work well under pressure and have a professional, friendly manner. They should be able to use their own judgment to resolve issues and have a sensitive approach to dealing with occasionally difficult situations. We will provide a supportive learning environment and encourage you with your personal and professional development.

On your application please remember to include all of your qualifications (including Maths & English), current and previous work experience and in the supporting evidence express your interest in why you want to join GWH as a Healthcare Support Worker.

About us

At Great Western Hospitals NHS Foundation Trust, our STAR values: Service, Teamwork, Ambition, and Respect are at the heart of everything we do. They guide our actions, shape our culture, and unite us in our mission to deliver outstanding, joined-up care to our community.

This role is offered on either a full-time or part-time basis, giving you flexibility to balance your career with your lifestyle.

  • ? You'll be expected to work the full spectrum of shifts, which includes long days, long nights, and twilight hours.
  • ? Each shift lasts 11 hours and 45 minutes, and we do not operate short shifts.
  • ? Flexibility and commitment to covering all shift types is essential.

We offer both permanent and fixed-term contract opportunities, giving you flexibility based on your long-term career goals.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

249-7210568-2

Job locations

The Great Western Hospital

Marlbrough road

Swindon

SN36BB


Job description

Job responsibilities

You will be a part of an experienced team delivering individual patient care. You will need to be highly motivated and enthusiastic, to help improve both the patient experience and the nursing care. You will be working in an environment that will be a challenge to your organisational skills and one that will enhance your knowledge of various specialties. Duties include:

  • Caring and communication with kindness and compassion
  • Personal Care including catheter care and Incontinence (This includes bodily fluids and faeces)
  • Nutrition and Hydration support
  • Pressure Area Care
  • Collect specimens (routine bodily fluids only)
  • Moving and handling
  • Documentation including food & fluid charts and outcome sheets.
  • Environmental maintenance
  • Performing care in line with risk assessments and care plans
  • Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets.
  • Assist with the preparation of medical notes to facilitate the running of clinics.
  • Escort to other departments (except theatre)
  • Instigate Emergency procedure.
  • Promote person centered values and provide support for patients wellbeing and fulfilment.

Please find attached the band 2 and band 3 job description and person specifications

Job description

Job responsibilities

You will be a part of an experienced team delivering individual patient care. You will need to be highly motivated and enthusiastic, to help improve both the patient experience and the nursing care. You will be working in an environment that will be a challenge to your organisational skills and one that will enhance your knowledge of various specialties. Duties include:

  • Caring and communication with kindness and compassion
  • Personal Care including catheter care and Incontinence (This includes bodily fluids and faeces)
  • Nutrition and Hydration support
  • Pressure Area Care
  • Collect specimens (routine bodily fluids only)
  • Moving and handling
  • Documentation including food & fluid charts and outcome sheets.
  • Environmental maintenance
  • Performing care in line with risk assessments and care plans
  • Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets.
  • Assist with the preparation of medical notes to facilitate the running of clinics.
  • Escort to other departments (except theatre)
  • Instigate Emergency procedure.
  • Promote person centered values and provide support for patients wellbeing and fulfilment.

Please find attached the band 2 and band 3 job description and person specifications

Person Specification

Qualifications

Essential

  • GCSE A*-D in English Language or equivalent
  • GCSE A*-D in Mathematics or equivalent
  • Able to demonstrate literacy and numeracy skills at interview assessment.

Desirable

  • Level 2 in Health & Social care (NVQ, QCF, RQF)
  • Level 2 NVQ in Healthcare Health & Social Care
  • Level 2 QCF Diploma in Clinical Healthcare support o

Experience

Essential

  • Evidence of ability to work as a member of a team
  • Experience of time management and prioritising work

Desirable

  • Prior experience of providing care in a healthcare or social setting
Person Specification

Qualifications

Essential

  • GCSE A*-D in English Language or equivalent
  • GCSE A*-D in Mathematics or equivalent
  • Able to demonstrate literacy and numeracy skills at interview assessment.

Desirable

  • Level 2 in Health & Social care (NVQ, QCF, RQF)
  • Level 2 NVQ in Healthcare Health & Social Care
  • Level 2 QCF Diploma in Clinical Healthcare support o

Experience

Essential

  • Evidence of ability to work as a member of a team
  • Experience of time management and prioritising work

Desirable

  • Prior experience of providing care in a healthcare or social setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlbrough road

Swindon

SN36BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlbrough road

Swindon

SN36BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

ED Nurse Manager

James Memory-Ferron

james.memory-ferron@nhs.net

01793607368

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

249-7210568-2

Job locations

The Great Western Hospital

Marlbrough road

Swindon

SN36BB


Supporting documents

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