Job summary
Previous applicants need not apply.
This is a fixed term contract ending in March 2026.
There is an exciting opportunity for a an experience Band 6 nurse who has the confidence in assessing remotely, insight of Integrated Front Door Pathways and community services. The GP/Community Phoneline is dedicated to patient flow and supporting patients to remain well in their own home, which is key to managing flow and maintaining essential to planned and unplanned care.
Main duties of the job
The GP/Community Phoneline is an 8am - 8pm service 7 days, with the aim of supporting patients to remain well in their own place of residence where it is clinically safe to do so, reducing the number of unnecessary A&E attendances and unplanned admissions. A significant proportion of the workload involves frail elderly patients and those with palliative care needs both in a domestic setting or care facility.
This development post will give the applicant an opportunity to gain experience working within Integrated Front Door Footprint and to spend time working in an area alongside Advanced Clinical Practitioners within Same Day Emergency Care & Medical Assessment Unit.
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job description
Job responsibilities
The post involves working with other services including community services, primary care, social care and other localities pathways both in the acute and community, inclusive of NHS@HOME. We are looking for individuals who are able to work with patients to provide personalised care, even when that means the easiest pathway cant always be followed. The post holder needs to be able to work with an MDT approach and hold respect and regard for all health and care professionals involved in complex patient care. The applicant needs to be comfortable with problem solving. The applicant needs to be strong patient advocates and demonstrate a strong drive for service improvement keeping patients at the centre of their motivation. The service will continue to develop and the applicant will need a creative approach to work and be receptive to constant change.
Job description
Job responsibilities
The post involves working with other services including community services, primary care, social care and other localities pathways both in the acute and community, inclusive of NHS@HOME. We are looking for individuals who are able to work with patients to provide personalised care, even when that means the easiest pathway cant always be followed. The post holder needs to be able to work with an MDT approach and hold respect and regard for all health and care professionals involved in complex patient care. The applicant needs to be comfortable with problem solving. The applicant needs to be strong patient advocates and demonstrate a strong drive for service improvement keeping patients at the centre of their motivation. The service will continue to develop and the applicant will need a creative approach to work and be receptive to constant change.
Person Specification
Qualifications
Essential
- RN/Project 2000 Adult Branch, mental health/ LD RGN/ BSc (or equivalent) AHP Qualification e.g. OT/ PT/SALT/Paramedic
- Willingness to take Non-Medical Prescribing qualification
- Willingness to work towards completion of physical assessment/clinical reasoning module
- Current NMC/ HCPC registration
- Diploma in a relevant health care topic/working towards ENB 998 / C & G 730 /SLiP Educational qual.
Desirable
- Non-Medical Prescribing qualification
- Physical assessment/clinical reasoning module (PACR)
- Pathophysiology & Diagnostic reasoning for Advanced Practice (PDRAP)
- Remote Clinical Decision Making
Experience
Essential
- Experience in more than one of acute, community, primary care, or palliative care settings
Knowledge & Skills
Essential
- Extensive clinical knowledge in the care and management of the frail elderly, those with palliative care needs, acute and chronically sick patients within and outside hospital
- Demonstrates self-learning to improve knowledge and skill base
- Computer Literate
- Knowledge of National Health Service agenda in relation to Acute Care, Clinical Governance, and the relevant clinical professional agenda
- Understanding of and ability to implement, evidence-based practice.
- Knowledge of risk management
Desirable
- Care Home Management experience
- Palliative End of Life Experience
- Telephone triage Experience
Person Specification
Qualifications
Essential
- RN/Project 2000 Adult Branch, mental health/ LD RGN/ BSc (or equivalent) AHP Qualification e.g. OT/ PT/SALT/Paramedic
- Willingness to take Non-Medical Prescribing qualification
- Willingness to work towards completion of physical assessment/clinical reasoning module
- Current NMC/ HCPC registration
- Diploma in a relevant health care topic/working towards ENB 998 / C & G 730 /SLiP Educational qual.
Desirable
- Non-Medical Prescribing qualification
- Physical assessment/clinical reasoning module (PACR)
- Pathophysiology & Diagnostic reasoning for Advanced Practice (PDRAP)
- Remote Clinical Decision Making
Experience
Essential
- Experience in more than one of acute, community, primary care, or palliative care settings
Knowledge & Skills
Essential
- Extensive clinical knowledge in the care and management of the frail elderly, those with palliative care needs, acute and chronically sick patients within and outside hospital
- Demonstrates self-learning to improve knowledge and skill base
- Computer Literate
- Knowledge of National Health Service agenda in relation to Acute Care, Clinical Governance, and the relevant clinical professional agenda
- Understanding of and ability to implement, evidence-based practice.
- Knowledge of risk management
Desirable
- Care Home Management experience
- Palliative End of Life Experience
- Telephone triage Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
