Job summary
The apprenticeship is based on national minimum wage
An apprenticeship is a learning placement and as such you will work to become fully effective against this job description by the end of your placement. It is not intended that you will be able to fulfil all elements of this job description at the start of your placement.
Using a variety of security management tools
The post holder will work with the IT Security Team to undertake monitoring and co-ordination of alerts, to ensure these are further assessed by colleagues across separate teams.
Main duties of the job
This will include the proactive monitoring, reviewing and analysing of security incidents and alerts generated by GWH IT security systems, ranging from priority one incidents relating to a compromise of a system or a security breach, to alerts relating to abnormal behaviour, for example, anti-virus not installed or not updated for 30 days.
The post holder will conduct regular and frequent vulnerability assessments using a variety of tools and techniques against all networked devices and assist with identifying and remediation of vulnerabilities within agreed timeframes.
About us
"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."
Job description
Job responsibilities
1.Proactive monitoring, reviewing, analysing and interpreting security incidents and alerts2. Analysis of security incidents and alerts, using Security Incident and Event Management software to ensure that incidents and alerts are assigned to and resolved quickly by the appropriate team3. Monitoring reviewing and analysing network security and malware alerts, use of LOG360, SIEM, ITHealth Dashboards, Cynerio, Trend Micro Deep Security / Apex One management console and Microsoft DefenderAV, ATP, MDE consoles to ensure that alerts are resolved by the appropriate team. These tools may change or increase over time4. Reviewing cyber security threat notifications received from NHS Digital CareCERT, using log information, a variety of software utilities and software management tools to identify potential threats and eliminate Proactive monitoring, reviewing, analysing and interpreting security incidents and alerts
5. Analysis of security incidents and alerts, using Security Incident and Event Management software to ensure that incidents and alerts are assigned to and resolved quickly by the appropriate team
6. Monitoring reviewing and analysing network security and malware alerts, use of LOG360, SIEM, ITHealth Dashboards, Cynerio, Trend Micro Deep Security / Apex One management console and Microsoft DefenderAV, ATP, MDE consoles to ensure that alerts are resolved by the appropriate team. These tools may change or increase over time
Job description
Job responsibilities
1.Proactive monitoring, reviewing, analysing and interpreting security incidents and alerts2. Analysis of security incidents and alerts, using Security Incident and Event Management software to ensure that incidents and alerts are assigned to and resolved quickly by the appropriate team3. Monitoring reviewing and analysing network security and malware alerts, use of LOG360, SIEM, ITHealth Dashboards, Cynerio, Trend Micro Deep Security / Apex One management console and Microsoft DefenderAV, ATP, MDE consoles to ensure that alerts are resolved by the appropriate team. These tools may change or increase over time4. Reviewing cyber security threat notifications received from NHS Digital CareCERT, using log information, a variety of software utilities and software management tools to identify potential threats and eliminate Proactive monitoring, reviewing, analysing and interpreting security incidents and alerts
5. Analysis of security incidents and alerts, using Security Incident and Event Management software to ensure that incidents and alerts are assigned to and resolved quickly by the appropriate team
6. Monitoring reviewing and analysing network security and malware alerts, use of LOG360, SIEM, ITHealth Dashboards, Cynerio, Trend Micro Deep Security / Apex One management console and Microsoft DefenderAV, ATP, MDE consoles to ensure that alerts are resolved by the appropriate team. These tools may change or increase over time
Person Specification
Qualifications
Essential
- A minimum of 5 GCSEs at A-C including Maths and English (or FS L2 in these two subjects)
- A levels or a Level 3 qualification (apprenticeship or BTEC in a relatable subject)
- Ability to meet Level 2 literacy at selection
Desirable
- A level qualification in STEM subjects
Experience
Essential
- Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- Ability to communicate effectively and sensitively
- Experience of team working
Knowledge
Essential
- Evidence of ability to prioritise and complete tasks effectively
- Knowledge and experience of the installation, configuration and maintenance of PCs and mobile devices
- Good communication skills with customers, third party suppliers and colleagues
Desirable
- Ability to work effectively with and influencing others, taking account of diversity and equality
- Knowledge of network protocols, including TCP/IP, and their use in relation to network operating systems and perimeter security
- A basic knowledge of scripting languages, for example, Dos, SQL, PowerShell, VBScript, HTML
Person Specification
Qualifications
Essential
- A minimum of 5 GCSEs at A-C including Maths and English (or FS L2 in these two subjects)
- A levels or a Level 3 qualification (apprenticeship or BTEC in a relatable subject)
- Ability to meet Level 2 literacy at selection
Desirable
- A level qualification in STEM subjects
Experience
Essential
- Demonstrate an understanding of customer care when liaising with the public on the telephone, electronic and / or face to face
- Ability to communicate effectively and sensitively
- Experience of team working
Knowledge
Essential
- Evidence of ability to prioritise and complete tasks effectively
- Knowledge and experience of the installation, configuration and maintenance of PCs and mobile devices
- Good communication skills with customers, third party suppliers and colleagues
Desirable
- Ability to work effectively with and influencing others, taking account of diversity and equality
- Knowledge of network protocols, including TCP/IP, and their use in relation to network operating systems and perimeter security
- A basic knowledge of scripting languages, for example, Dos, SQL, PowerShell, VBScript, HTML
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
