Job summary
GWH is recruiting to our Improvement Facilitator, that sits within our Transformation & Improvement Hub. If you are looking for an exciting and enticing opportunity to help drive the agenda of continuous improvement within our organisation and to influence the implementation of change, then we would love to hear from you.
The Improvement Facilitator supports the delivering of the Improving Together methodology to our frontline teams and services. The post-holder will be an exemplary ambassador for this new way of working, demonstrated through their personal approach of energy, empowerment and enthusiasm.
The post-holder will deliver training in the frontline and management systems to embed a culture of continuous improvement. They will support the delivery of change management activities and work closely with teams across the Trust to ensure sustained programme delivery.
This is a great time to join our Transformation & Improvement Hub as we continue our improvement journey in a 'new-normal'. For an informal discussion about the role please contact Karen Braid, Coach House Lead, at k.braid@nhs.net
Main duties of the job
The Improvement Facilitator supports the delivery of the Improving Together methodology as part of GWH's transformation & improvement hub. The postholder will be an exemplary ambassador for this new way of working, demonstrated through their personal approach of energy, empowerment and enthusiasm.
The postholder will deliver training in the frontline and management systems to embed a culture of continuous improvement. They will support the delivery of change management activities and work closely with teams across the Trust to ensure sustained programme delivery.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service We will put our patients first
Teamwork We will work together
Ambition We will aspire to provide the best service
Respect We will act with integrity
Job description
Job responsibilities
The improvement facilitator will work with colleagues in the Coach House and Trust teams to prepare and conduct quality improvement events, including developing and preparing materials for use in the events, coordinating with department management and participants, supporting the use of process improvement tools, facilitating team decisions, assisting in the development of implementation action plans, and conducting follow-up.
- To support delivery of the Improving Together programme across Great Western Hospitals NHS FT.
- To participate in Improving Together training sessions to identified clinical and non-clinical teams on the Trust roadmap to build an engaged workforce that utilises all Trust staff to drive results towards organisational goals
- To maintain an improvement facilitation information system ensuring data is kept accurate and up to date
- To support the coaching of colleagues in the Trust to drive continuous improvement, establish routines and behaviours to support improvement initiatives
- To support the delivery of presentations and other training sessions to groups of staff on new ways of working
Please see attached JD for full description.
Job description
Job responsibilities
The improvement facilitator will work with colleagues in the Coach House and Trust teams to prepare and conduct quality improvement events, including developing and preparing materials for use in the events, coordinating with department management and participants, supporting the use of process improvement tools, facilitating team decisions, assisting in the development of implementation action plans, and conducting follow-up.
- To support delivery of the Improving Together programme across Great Western Hospitals NHS FT.
- To participate in Improving Together training sessions to identified clinical and non-clinical teams on the Trust roadmap to build an engaged workforce that utilises all Trust staff to drive results towards organisational goals
- To maintain an improvement facilitation information system ensuring data is kept accurate and up to date
- To support the coaching of colleagues in the Trust to drive continuous improvement, establish routines and behaviours to support improvement initiatives
- To support the delivery of presentations and other training sessions to groups of staff on new ways of working
Please see attached JD for full description.
Person Specification
Education, Qualifications and Training
Essential
- Educated to degree level or equivalent training and experience
Desirable
- Formal training in improvement methodology
Experience
Essential
- Experience of supporting delivery of improvement ideas or projects
- Experience of supporting delivery of training
- Demonstrable experience of organising and co-ordinating a range of improvements or projects
Desirable
- Service and/or operational management within the NHS
- Recent experience of service improvement and redesign that brought about improvements to patients whilst delivering productivity and efficiency benefits
- Experience of using data to drive improvement
Knowledge and Skills
Essential
- Ability to enthuse and motivate others through interpersonal skills
- Excellent facilitation skills with the ability to manage conflicting approaches
- Ability to organise, plan and prioritise workload to meet appropriate deadlines, typically involving other organisations
- Ability to develop and maintain effective working relationships with team members and stakeholders
- Competent IT skills including Excel, PowerPoint and Word and advanced keyboard skills for accuracy
Person Specification
Education, Qualifications and Training
Essential
- Educated to degree level or equivalent training and experience
Desirable
- Formal training in improvement methodology
Experience
Essential
- Experience of supporting delivery of improvement ideas or projects
- Experience of supporting delivery of training
- Demonstrable experience of organising and co-ordinating a range of improvements or projects
Desirable
- Service and/or operational management within the NHS
- Recent experience of service improvement and redesign that brought about improvements to patients whilst delivering productivity and efficiency benefits
- Experience of using data to drive improvement
Knowledge and Skills
Essential
- Ability to enthuse and motivate others through interpersonal skills
- Excellent facilitation skills with the ability to manage conflicting approaches
- Ability to organise, plan and prioritise workload to meet appropriate deadlines, typically involving other organisations
- Ability to develop and maintain effective working relationships with team members and stakeholders
- Competent IT skills including Excel, PowerPoint and Word and advanced keyboard skills for accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
