Job summary
We are looking for Linen Operatives to join our Bank.
In this role you will be supporting the Linen and Uniform functions for the Trust , providing an invaluable behind the scenes service.
We are looking for a highly motivated person who can work as part of a Team, but also has the ability to work independently and is driven to provide a professional service. Good communication and customer service skills are paramount, to ensure the service is run effectively and efficiently.
Main duties of the job
The role holder will be part of the Linen Team and will assist with the receipt, loading and delivery of linen to all departments / wards across the Trust. They will assist in a patient focused environment to deliver a prompt and efficient service.
- The role holder will need to fully understand agreed processes and to operate efficiently and effectively within these guidelines.
- To be aware of the Linen team daily rota and to work within the set timings as laid down in the rota, including Saturdays and Bank Holidays.
- To provide a put-away service to wards and departments as per the agreed timetable and in line with agreed wards and department levels, and to maintain daily detailed records of levels held and additional stocks required, highlighting consistent stock shortfalls/surpluses.
- To load cages with linen for distribution around the Trust against agreed ward and department levels based on current usage.
- To work in a manner which meets fully all the requirements of the BSEN 14065 HTM 01-04 and ISO Quality Standard and all relevant GWH policies and procedures relating to control of infection, COSHH and Health and Safety.
About us
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act andthe way we treat each other. Our values make us who we are.
Service We will put our patients firstTeamwork We will work togetherAmbition We will aspire to provide the best serviceRespect We will act with integrity
Job description
Job responsibilities
- To check and reconcile all linen deliveries received by the Trust against daily delivery sheets. Notify the linen service provider of any shortages.
- To spot check clean linen received to ensure stained or torn linen is removed from service.
- Contact the linen service provider to request additional/cancellation of stock requirements within the agreed timescales.
- Input stock details into daily spread sheets on both excel and word databases ensuring accuracy.
- To ensure that contingency stock levels are maintained and any shortages recorded.
- To complete the appropriate paperwork for sending hospital items (RTS) to the linen service provider and to check the items back in on return.
- To ensure that the linen room is restocked and is kept clean and tidy in accordance with Trust guidelines and procedures.
Please see the attached job description for full information.
Job description
Job responsibilities
- To check and reconcile all linen deliveries received by the Trust against daily delivery sheets. Notify the linen service provider of any shortages.
- To spot check clean linen received to ensure stained or torn linen is removed from service.
- Contact the linen service provider to request additional/cancellation of stock requirements within the agreed timescales.
- Input stock details into daily spread sheets on both excel and word databases ensuring accuracy.
- To ensure that contingency stock levels are maintained and any shortages recorded.
- To complete the appropriate paperwork for sending hospital items (RTS) to the linen service provider and to check the items back in on return.
- To ensure that the linen room is restocked and is kept clean and tidy in accordance with Trust guidelines and procedures.
Please see the attached job description for full information.
Person Specification
Qualifications
Essential
- Good standard of secondary education to GCSE standard in Mathematics and English Language or equivalent
Desirable
- Knowledge of BS14065/HTM 01-04
Experience
Essential
- Experience of working in a customer service environment
- Distribution and stock control experience
- Knowledge of data input
Desirable
- Experience of working in NHS environment
- Experience of working as a team member
Skills
Essential
- Team working
- Health and safety Awareness
- PC application skills (Word & Excel)
- Keyboard skills, data input
- Excellent telephone and interpersonal skills
- Good standard of written and spoken English
- Good numeracy skills
- Excellent customer service skills
Desirable
- Manual handling skills
- COSHH awareness
- Risk Assessment
- Customer Service
- Conflict Resolution
Person Specification
Qualifications
Essential
- Good standard of secondary education to GCSE standard in Mathematics and English Language or equivalent
Desirable
- Knowledge of BS14065/HTM 01-04
Experience
Essential
- Experience of working in a customer service environment
- Distribution and stock control experience
- Knowledge of data input
Desirable
- Experience of working in NHS environment
- Experience of working as a team member
Skills
Essential
- Team working
- Health and safety Awareness
- PC application skills (Word & Excel)
- Keyboard skills, data input
- Excellent telephone and interpersonal skills
- Good standard of written and spoken English
- Good numeracy skills
- Excellent customer service skills
Desirable
- Manual handling skills
- COSHH awareness
- Risk Assessment
- Customer Service
- Conflict Resolution
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
