Great Western Hospitals NHS Foundation Trust

Mortuary and Bereavement Administrator

Information:

This job is now closed

Job summary

The Mortuary & Bereavement Service at the Great Western Hospital are looking for an administrator to support the dual service we provide to the Trust and community.

The successful applicant will require good organisational skills, possess a confident friendly approach, good at establishing meaningful working relationships and be able to think outside the box. Prior NHS working is not essential, but we need you to be organised, proactive, reliable, dedicated and pay great attention to detail.

This post is to the support the Mortuary Manager and their team with various administrative tasks, data entry, taking telephone calls and invoicing.Please note, you will be located within the Mortuary office at the Great Western Hospital.

Main duties of the job

  1. Keep and maintain accurate electronic and paper records of the deceased details including; name and address, valuables, clothing and property found on or with the deceased.
  2. Maintain financial records and created invoices for HMC, Funeral Directors and Doctors.
  3. Utilise IT skills for database entry and to access a range of hospital computer systems when required. Training will be provided.
  4. Support the Mortuary and Bereavement Team by liaising with Trust staff and bereaved families.
  5. To assist with providing statistics for audits.
  6. To liaise and maintain good working relationships with multiple stakeholders including: Coroner's Office, Police, Scenes of Crime Officers, Undertakers, Nursing Staff, Chaplaincy, relatives and any other department or persons met in the course of duty.
  7. Ensure at all times that the Mortuary and Office areas are fully stocked with the day to day supplies to enable an effective service.
  8. Support the Mortuary technical team with the decontamination schedules within the Mortuary and maintain the required records.
  9. Assist the Mortuary and Bereavement Team with the management, record keeping and sensitive disposal of Products of Conception in accordance with the next of kin instructions and HTA regulations.

About us

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are. We will expect your values and behaviours to reflect the STAR Values of the organisation:

Service We will put our patients first

Teamwork We will work together

Ambition We will aspire to provide the best service

Respect We will act with integrity

Details

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

249-5720756

Job locations

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB


Job description

Job responsibilities

  1. Assist the Mortuary and Bereavement Team with the management, record keeping and sensitive disposal of blocks and slides and any residual tissue in accordance with the next of kin instructions and HTA regulations

Job description

Job responsibilities

  1. Assist the Mortuary and Bereavement Team with the management, record keeping and sensitive disposal of blocks and slides and any residual tissue in accordance with the next of kin instructions and HTA regulations

Person Specification

Qualifications

Essential

  • Standard education to include GCSE English or equivalent

Experience

Essential

  • Previous administration and data entry experience
  • SBS System

Desirable

  • Previous experience working in a healthcare setting

Skills

Essential

  • Excellent communication skills and empathy towards clientele
  • Excellent telephone manner
  • Excellent time management skills
  • IT skills to include Word, Excel and Web based applications

Desirable

  • Knowledge of medical terminology
Person Specification

Qualifications

Essential

  • Standard education to include GCSE English or equivalent

Experience

Essential

  • Previous administration and data entry experience
  • SBS System

Desirable

  • Previous experience working in a healthcare setting

Skills

Essential

  • Excellent communication skills and empathy towards clientele
  • Excellent telephone manner
  • Excellent time management skills
  • IT skills to include Word, Excel and Web based applications

Desirable

  • Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB


Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Mortuary, Bereavement and Medical Examiner Manager

Samantha Cunningham

Samantha.cunningham3@nhs.net

01793604392

Details

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

249-5720756

Job locations

Great Western Hospital

Marlborough Road

Swindon

SN3 6BB


Supporting documents

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