East of England Ambulance Service

Emergency Operations Administrator - Ipswich

Information:

This job is now closed

Job summary

A fantastic new vacancy has arisen at our Ipswich site - We are recruiting for an experienced administrator to support the smooth running of our ambulance station.

In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational duties.

Main duties of the job

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.

Main duties include;

  • Being the single point of contact for staff queries
  • Liaising with Payroll
  • Minute Taking
  • Facilitating planning for staff to attend training
  • Produce reports as and when required

Full list of duties can be found in the job description.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Details

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOA-I-0225

Job locations

Ipswich

Ipswich

IP4 5PB


Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)
Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Ipswich

Ipswich

IP4 5PB


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Ipswich

Ipswich

IP4 5PB


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Local Area Manager

Kerry Gaskin

Kerry.Gaskin@eastamb.nhs.uk

07768620038

Details

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOA-I-0225

Job locations

Ipswich

Ipswich

IP4 5PB


Supporting documents

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