East of England Ambulance Service

Legal Services Administrator

This job is now closed

Job summary

The post holder will be primarily responsible for processing requests for information to the Trust from the Coroner. This will include logging, co-ordinating and monitoring requests for medical records and retrieving statements.

The post holder will play an integral role in delivering an excellent support service by assisting and providing administrative support to the Legal Services team, specifically the claims and inquest function.

*if this role attracts a lot of interest, the closing date will be brought forward.

Main duties of the job

To provide general administrative support, including scanning, photocopying, filing and archiving.
Collating the documentation required by the Coroner and responding to the Coroner enquiry.
Requesting statements from staff and monitoring completion of these, highlighting those that have exceeded the relevant timeframe to the Legal Services Manager.
Ensuring the DATIX record is kept up to date and closed with all relevant documentation attached.
To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Legal Services Manager.
Download information to the correct file from relevant websites or document transfer systems when requested.
Log court appearances when required and support staff who are attending court by providing pre-agreed/template advice and support by telephone
To type confidential reports and correspondence in line with Trust's policies and procedures.
To maintain the confidentiality of patients and other personnel that the post holder may come into contact with
To provide administration support before, during and after meetings as required - including booking meeting rooms, sending invites and typing notes.

About us

The Legal Services Team are based at Hammond Road, Bedford site. This is an office based role with the option to work from home from time to time in agreement with line manager.

Date posted

29 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

247-SS-LSAdmin-0824

Job locations

Bedford

MK41 0RG

Job description

Job responsibilities

Key relationships will need to be developed with:

All members of the Compliance and Standards Department
Operational staff across the Trusts emergency, patient transport and wider Trust services
Area Coroners and the Coroners Officers

Job description

Job responsibilities

Key relationships will need to be developed with:

All members of the Compliance and Standards Department
Operational staff across the Trusts emergency, patient transport and wider Trust services
Area Coroners and the Coroners Officers

Person Specification

Qualifications

Essential

5 GCSEs (or equivalent) at Grade C or above, including English and Maths

Skills & Knowledge

Essential

Able to demonstrate excellent communication skills, both verbal and written.

Skills & Knowledge

Essential

Able to manage multiple tasks, prioritise and manage work to meet deadlines.

Skills & Knowledge

Essential

Able to learn new systems and procedures quickly and effectively. Competent user of Microsoft packages and knowledge of prior use of Datix.

Skills & Experience

Essential

Knowledge of confidentiality and data protection requirements and experience of working within a legal services environment.

Experience

Essential

Experience of working in a busy administrative team

Personal Attributes

Essential

Ability to work independently and use own initiative, recognising when support or further advice is required

Personal Attributes

Essential

Positive and flexible approach to work, showing motivation and enthusiasm

Person Specification

Qualifications

Essential

5 GCSEs (or equivalent) at Grade C or above, including English and Maths

Skills & Knowledge

Essential

Able to demonstrate excellent communication skills, both verbal and written.

Skills & Knowledge

Essential

Able to manage multiple tasks, prioritise and manage work to meet deadlines.

Skills & Knowledge

Essential

Able to learn new systems and procedures quickly and effectively. Competent user of Microsoft packages and knowledge of prior use of Datix.

Skills & Experience

Essential

Knowledge of confidentiality and data protection requirements and experience of working within a legal services environment.

Experience

Essential

Experience of working in a busy administrative team

Personal Attributes

Essential

Ability to work independently and use own initiative, recognising when support or further advice is required

Personal Attributes

Essential

Positive and flexible approach to work, showing motivation and enthusiasm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East of England Ambulance Service

Address

Bedford

MK41 0RG

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)

Employer details

Employer name

East of England Ambulance Service

Address

Bedford

MK41 0RG

Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)