Subject Access Request Administrator

East of England Ambulance Service

This job is now closed

Job summary

The post holder will be responsible for providing administrative support to the information governance team by processing requests for information to the Trust from police, solicitors and others under the Data Protection Act 2018

The post holder will play an integral role in the administration and smooth running of the release of information processes.

Main duties of the job

Key relationships will need to be developed with:

All members of the Information Governance Team
Operational staff across the Trust's emergency, patient transport and primary care services
Members of the public
Local police/solicitors/GP

To ensure all Subject Access Request and/or release of information requests are logged, processed and actioned accordingly.

Data entry onto a range of modules on to the SARs management software solution.

Inform enquirers about how to access the Trust's release of information procedure and explain the process.

To be responsible for assisting the general public and staff by signposting, providing basic information, help, advice and assistance with enquiries relating to the Trust.

To ensure that any significant issues (e.g. potential adverse publicity, legal proceedings or serious incidents) are brought to the attention of the Information Governance SAR & FOI Manager.

About us

The Information Governance department is a busy and fast paced team, and information requests play a vital part within Eeast.

Date posted

07 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-SARAdm-0524

Job locations

Flexible (suitable base to be agreed with successful candidate)

Flexible (suitable base agreed with successful candidate)

MK41 0RG

Job description

Job responsibilities

For the full Job Description and main responsibilities please see the attached Job Description which lists main duties to be undertaken for this role.

Job description

Job responsibilities

For the full Job Description and main responsibilities please see the attached Job Description which lists main duties to be undertaken for this role.

Person Specification

Education/Qualifications

Essential

4 GCSE's at grade C or above (or an equivalent qualification)
ECDL and experience to EVQ Level 3 or equivalent keyboard skills

Experience

Essential

oExperience of working in basic administration.
oExperience in dealing with the public and dealing with sensitive and confidential information.

Skills and knowledge

Essential

oUnderstanding of confidentiality and Data Protection principles.

Person Specification

Education/Qualifications

Essential

4 GCSE's at grade C or above (or an equivalent qualification)
ECDL and experience to EVQ Level 3 or equivalent keyboard skills

Experience

Essential

oExperience of working in basic administration.
oExperience in dealing with the public and dealing with sensitive and confidential information.

Skills and knowledge

Essential

oUnderstanding of confidentiality and Data Protection principles.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.