East of England Ambulance Service

ER Case Manager

Information:

This job is now closed

Job summary

This role is responsible for managing and co-coordinating the Trust's employee relations casework and team, ensuring that case work is carried out in a timely, effective, and efficient way and in accordance with EEAST policies and procedures, current legislation and best practice.

To support the Head of ER in delivering a fully comprehensive, high quality and timely Employee Relations (ER) Service to the Trust.

To deputise for the Deputy Head of Employee Relations as and when required.

Main duties of the job

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

About us

Working within the HR department. Specifically under the Employee Relations team dealing with ER cases. This will include liaising with multiple colleagues at different levels to gather a variety of information.

This role is offered as maternity cover for a 12 month period.

Details

Date posted

01 March 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Band 7

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

247-SS-ERCM-0324-A

Job locations

Bedford, Chelmsford, Norwich

Melbourn

SG8 6NA


Job description

Job responsibilities

As outlinedabove

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

Job description

Job responsibilities

As outlinedabove

In addition to the Employee Relations element of the role, there will also be some line management responsibility. You will be required to work with ER information systems along with other more general duties including projects. Striving to continuously improve ER services and report on activity and performance data.

Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent experience, in related field
  • CIPD qualification

Desirable

  • Leadership/management qualification

Experience

Essential

  • Experience of advising on complex Employee Relations case, with a high case load
  • Knowledge of employment law
  • Good influencing skills
  • Good communication skills
  • Experience of supervising staff

Desirable

  • Experience of working in NHS
Person Specification

Qualifications

Essential

  • Educated to Masters level or equivalent experience, in related field
  • CIPD qualification

Desirable

  • Leadership/management qualification

Experience

Essential

  • Experience of advising on complex Employee Relations case, with a high case load
  • Knowledge of employment law
  • Good influencing skills
  • Good communication skills
  • Experience of supervising staff

Desirable

  • Experience of working in NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Ambulance Service

Address

Bedford, Chelmsford, Norwich

Melbourn

SG8 6NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Bedford, Chelmsford, Norwich

Melbourn

SG8 6NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Employee Relations

Karen Carter

karen.carter@eastamb.nhs.uk

07917657193

Details

Date posted

01 March 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year Band 7

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

247-SS-ERCM-0324-A

Job locations

Bedford, Chelmsford, Norwich

Melbourn

SG8 6NA


Supporting documents

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