East of England Ambulance Service

Leading Operations Manager - Cambridge and Peterborough

Information:

This job is now closed

Job summary

We currently have vacancies in these locations:

  • Cambridge (Temporary Fringe allowance in effect until July)
  • Huntingdon
  • Peterborough

(Fringe Locations Salary Range: £45,753 - £52,067 per annum)

At EEAST we are proud to offer a wider integrated Urgent and Emergency Care System, that responds to our community's needs.

We are looking for passionate Leading Operations Managers to continue our delivery in providing compassionate, effective and safe emergency care, within our modern ambulance service.

You will need to be a people focused individual with a drive to improve staff welfare and operational efficiencies, putting patient care and staff well-being at the heart of your decision making.

Please note that vacancy availability is subject change during this recruitment process. If shortlisted, all applicants will participate in a full day assessment centre, and candidates will find out the outcome on completion of all assessment centres.

As part of the LOM recruitment process, and in alignment with our commitment to nurturing talent and providing opportunities for growth into leadership roles at EEAST, we may offer the opportunity to become a Team Leader, should you be unsuccessful in your application for a LOM position.

Main duties of the job

As part of an area-based team, your general day-to-day duties will include the running of your local station, in conjunction with the Local Area Manager and Team Leaders.

In this role, you will be rostered to ensure coverage at multiple work settings, including; response duties to 999 calls and incidents, A&E Departments for hospital liaison, ambulance stations to conduct meetings and appraisals, and other settings that may require operational managerial presence.

About us

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment, EEAST can offer you that and more!

Our Staff Benefits include:

  • A minimum 27 days' holiday a year (increasing to 29 days after 5 years service and 33 days after 10 years' service) plus bank holidays.
  • Generous NHS Pension Scheme
  • Flexible working arrangements
  • Learning and development tailored to your role
  • A wide variety of staff support networks including access to health and well-being initiatives and programmes.
  • Access to NHS discounts, offering NHS employees a range of money-saving deals
  • Car Leasing Scheme

Details

Date posted

15 February 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

247-A&E-LOM-0224

Job locations

MK41 0RG

Cambridge, Huntingdon and Peterborough

MK41 0RG


Job description

Job responsibilities

Essential Skills

  • Experienced HCPC registered Paramedic who has completed the NQP pathwayorNMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
  • A first Line Managers qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
  • Excellent communication skills with the ability to adapt styles.
  • Initiating, building and maintaining relationships with internal and external key stakeholders;
  • A full UK manual driving licence with C1 category, and with no more than 3 penalty points.

Please see person specification for full vacancy requirements

Job description

Job responsibilities

Essential Skills

  • Experienced HCPC registered Paramedic who has completed the NQP pathwayorNMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
  • A first Line Managers qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
  • Excellent communication skills with the ability to adapt styles.
  • Initiating, building and maintaining relationships with internal and external key stakeholders;
  • A full UK manual driving licence with C1 category, and with no more than 3 penalty points.

Please see person specification for full vacancy requirements

Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to Degree Level in relevant subject, or equivalent level qualification, or significant experience of working at a similar level in specialist area.
  • Blue Light driver trained, or ability to achieve this standard.
  • A full UK manual driving licence with C1 category, and with no more than 3 penalty points.
  • Experienced HCPC registered Paramedic who has completed the NQP pathway or NMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
  • Experience of monitoring budgets and business planning processes.
  • NARU occupational standards Operational Commander Accreditation, or willing to complete within the next 12 months.

Knowledge, Training, and Experience

Essential

  • A first Line Manager's qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
  • Evidence of Continued Professional Development.

Communication Skills

Essential

  • Excellent communication skills with the ability to adapt styles and messages to match the situations and audiences including delivering difficult information and at times, in distressing or emotional situations
  • Initiating, building and maintaining relationships with internal and external key stakeholders; developing partnerships and cooperative working.
  • Ability to persuade and influence and negotiating with frontline staff in time critical circumstances.

Analytical

Essential

  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
  • Experience of setting up and implementing internal processes and procedures.

Planning Skills

Essential

  • Demonstrated capability to plan over short-, medium- and long-term timeframes, and adjust plans and resource requirements accordingly
  • Experience of setting up and implementing internal processes and procedures.

Autonomy

Essential

  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

Equality and Diversity

Essential

  • Needs to have a thorough understanding of, and commitment to, equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems in the area.

EEAST Values and Behaviours

Essential

  • An understand and demonstrate EEAST core values; Care / Teamwork / Quality / Respect
Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to Degree Level in relevant subject, or equivalent level qualification, or significant experience of working at a similar level in specialist area.
  • Blue Light driver trained, or ability to achieve this standard.
  • A full UK manual driving licence with C1 category, and with no more than 3 penalty points.
  • Experienced HCPC registered Paramedic who has completed the NQP pathway or NMC registered Nurse post Pre-Hospital Practitioner pathway/or equivalent with at least 12 months frontline ambulance service experience.
  • Experience of monitoring budgets and business planning processes.
  • NARU occupational standards Operational Commander Accreditation, or willing to complete within the next 12 months.

Knowledge, Training, and Experience

Essential

  • A first Line Manager's qualification equivalent to ILM level 3 or Managerial qualification or equivalent experience, demonstrable experience of working in a supervisory role or above.
  • Evidence of Continued Professional Development.

Communication Skills

Essential

  • Excellent communication skills with the ability to adapt styles and messages to match the situations and audiences including delivering difficult information and at times, in distressing or emotional situations
  • Initiating, building and maintaining relationships with internal and external key stakeholders; developing partnerships and cooperative working.
  • Ability to persuade and influence and negotiating with frontline staff in time critical circumstances.

Analytical

Essential

  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
  • Experience of setting up and implementing internal processes and procedures.

Planning Skills

Essential

  • Demonstrated capability to plan over short-, medium- and long-term timeframes, and adjust plans and resource requirements accordingly
  • Experience of setting up and implementing internal processes and procedures.

Autonomy

Essential

  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales

Equality and Diversity

Essential

  • Needs to have a thorough understanding of, and commitment to, equality of opportunity and good working relationships, both in terms of day-to-day working practices, and in relation to management systems in the area.

EEAST Values and Behaviours

Essential

  • An understand and demonstrate EEAST core values; Care / Teamwork / Quality / Respect

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Ambulance Service

Address

MK41 0RG

Cambridge, Huntingdon and Peterborough

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

MK41 0RG

Cambridge, Huntingdon and Peterborough

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Talent Acquisition Manager

Megan Stevens

recruitment@eastamb.nhs.uk

01234243200

Details

Date posted

15 February 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

247-A&E-LOM-0224

Job locations

MK41 0RG

Cambridge, Huntingdon and Peterborough

MK41 0RG


Supporting documents

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