East of England Ambulance Service

Emergency Operations Administrator - Suffolk and North Essex

Information:

This job is now closed

Job summary

Available Roles:

  • 1.5 x Colchester (37.5 Hours Per Week & 18.75 Hours per week)
  • 0.5 x Clacton (18.75 Hours Per Week)
  • 1x Bury St Edmunds (37.5 Hours Per Week)

A fantastic new vacancy has arisen across all of our locations. We are recruiting experienced administrators to support the smooth running of our ambulance stations.

In this critical role you will support the Operational Managers with their administration, in order to allow them greater capacity to carry out their broader operational duties.

Applicants who were unsuccessful for this position within the last 3 months need not apply.

Main duties of the job

Your main responsibilities will include looking after all the administrative duties to facilitate the smooth running of the stations.

Main duties include;

  • Being the single point of contact for staff queries
  • Liaising with Payroll
  • Minute Taking
  • Facilitating planning for staff to attend training
  • Produce reports as and when required

Full list of duties can be found in the job description.

About us

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment, EEAST can offer you that and more!

Our Staff Benefits include:

  • A minimum 27 days' holiday a year (increasing to 29 days after 5 years service and 33 days after 10 years' service) plus bank holidays.
  • Generous NHS Pension Scheme
  • Flexible working arrangements
  • Learning and development tailored to your role
  • A wide variety of staff support networks including access to health and well-being initiatives and programmes.
  • Access to NHS discounts, offering NHS employees a range of money-saving deals
  • Car Leasing Scheme

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOA-SNE-0124-A

Job locations

Suffolk and North Essex Essex

Colchester, Clacton and Bury St Edmunds

MK41 0RG


Job description

Job responsibilities

Essential Skills:

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience
  • Demonstrable experience of working in an administrative environment and working with computerised data
  • Clear communicator with good writing, data entry, and telephone

Desirable Skills:

  • Working knowledge of Microsoft Office including Word and
  • Understanding of Data Protection
  • Experience of working in a health care environment

For full vacancy details, please view the Person Specification and Job Description.

Job description

Job responsibilities

Essential Skills:

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience
  • Demonstrable experience of working in an administrative environment and working with computerised data
  • Clear communicator with good writing, data entry, and telephone

Desirable Skills:

  • Working knowledge of Microsoft Office including Word and
  • Understanding of Data Protection
  • Experience of working in a health care environment

For full vacancy details, please view the Person Specification and Job Description.

Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)
Person Specification

Knowledge, Training, and Experience

Essential

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification, or significant equivalent previous proven experience.
  • Demonstrable experience of working in an administrative environment and working with computerised data systems.
  • Trained or willing to work towards Loggist training.

Desirable

  • Experience of working in a health care environment.
  • Awareness of a range of Health Services provisions.
  • Working knowledge of Microsoft Office including Word and Excel.
  • Knowledge of NHS issues.
  • Understanding of Data Protection legislation.

Practical and Intellectual Skills, Personal Qualities, Abilities and Attributes

Essential

  • Clear communicator with good writing, data entry, and telephone skills.
  • Ability to work effectively as part of a team.
  • Problem solving skills.
  • Must be able to maintain confidentiality and trust.
  • Flexible approach to work

Autonomy

Essential

  • Able to work on own initiative, organising and prioritising own workload to set deadlines.

EEAST Values and Behaviours

Essential

  • Evidence that personal behaviour reflects Trust Values (Care, Teamwork, Quality, Respect, Honesty)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Suffolk and North Essex Essex

Colchester, Clacton and Bury St Edmunds

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Suffolk and North Essex Essex

Colchester, Clacton and Bury St Edmunds

MK41 0RG


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Clinical Operations

Jemma Varela

Jemma.Varela@eastamb.nhs.uk

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

247-A&E-EOA-SNE-0124-A

Job locations

Suffolk and North Essex Essex

Colchester, Clacton and Bury St Edmunds

MK41 0RG


Supporting documents

Privacy notice

East of England Ambulance Service's privacy notice (opens in a new tab)