Make Ready Supervisor - Watford

East of England Ambulance Service

This job is now closed

Job summary

Have you ever wondered how YOU can make a difference contributing to saving lives every day?

Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.

This dynamic role has shift pattern covering 12-hr days & nights over 365 days.

Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:

Pay enhancement for out of hours shift working
NHS Pension Scheme
Free parking
Min of 27 days annual leave + 8 days bank holiday (increases with years of service)
Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services
Staff support networks

Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.

The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.

Main duties of the job

As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.

Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.

Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.

You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.

You will need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.

Your role will also involve moving ambulances and vehicles so a UK driving licence with a full C1 is mandatory.

The successful candidate will be able to demonstrate substantial supervisory experience covering all aspects of people management.

About us

In addition to working within a fantastic team environment, we provide a comprehensive employment and training package with opportunities for career progression, a competitive salary, an excellent pension plan, professional support, and NHS benefits for you and your family.

We will also provide comprehensive training for the new electronic equipment, the tools to carry out the job and a Trust uniform.

Find out more about the Make Ready Service by watching this video from the Team

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pa (inclusive of 5% fringe) + Enhancements (21%) = up to £5,280

Contract

Permanent

Working pattern

Full-time

Reference number

247-MRSup-Wat-0823

Job locations

Watford Ambulance Station

Units 2 & 3 Colonial Business Park, Colonial Way

Watford

WD24 4PR

Job description

Job responsibilities

Along with developing a full understanding of how vitally important this role is. Your duties will include locally managing equipment tracking and stock levels, undertaking routine stock checks and ordering of consumables.

Supervising all aspects of staffing, completing leave and sickness records, rotas, annual leave requests and supporting staff development and training.

You will be liaising with vehicle technicians with regards to vehicle maintenance requirements and with our Fleet team with regards to vehicle availability and movements and therefore, good communication skills and attention to detail are vital for this role, along with experience of working to tight deadlines.

Other responsibilities will require you to move ambulances around the site for refuelling, cleaning, parking, vehicle testing and maintenance.

Job description

Job responsibilities

Supervising all aspects of staffing, completing leave and sickness records, rotas, annual leave requests and supporting staff development and training.

Other responsibilities will require you to move ambulances around the site for refuelling, cleaning, parking, vehicle testing and maintenance.

Person Specification

Qualifications

Essential

Intermediate Numeracy, literacy and IT skills
Intermediate knowledge of IT Systems including Office 365, Microsoft Word & Excel

Skills & Knowledge

Essential

Ability to collect and review performance indicators, completing of reports
Good understanding & knowledge of Fleet/vehicle preperations.

Desirable

knowledge of ambulance service operations

Driving Licence

Essential

Full Uk driving licence including C1

Experience

Essential

Substantial supervisory experience covering all aspects of people management
Experience of working to tight deadlines and managing/prioritising tasks

Person Specification

Qualifications

Essential

Intermediate Numeracy, literacy and IT skills
Intermediate knowledge of IT Systems including Office 365, Microsoft Word & Excel

Skills & Knowledge

Essential

Ability to collect and review performance indicators, completing of reports
Good understanding & knowledge of Fleet/vehicle preperations.

Desirable

knowledge of ambulance service operations

Driving Licence

Essential

Full Uk driving licence including C1

Experience

Essential

Substantial supervisory experience covering all aspects of people management
Experience of working to tight deadlines and managing/prioritising tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.