Job summary
MAKE READY GROUP LEAD - CHELMSFORD & HARLOW
The Operations Support directorate at the East of England Ambulance Service NHS Trust are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days a year, 7 days a week, 24 hours a day covering six counties - Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk.
We are looking for someone who is highly motivated with the ability and energy to lead the local element of the Operations Support team that prepare emergency response vehicles to ensure they are available, clean, roadworthy and fully equipped to meet the demands of the operational front-line crews. The Make Ready Group Lead role is key to the delivery and development of Make Ready Services and a vital link between Operations Support and local Operations management.
Any applicants who were unsuccessful within the last 6 months need not apply
Main duties of the job
Duties of the Make Ready Group Lead include:
Managing several Make Ready teams and supervisors who provide a 24/7 support service to front line operations.
Ensuring adequate staff levels to cover planned rotas, staff performance and progression along with appraisals.
Completing investigations under RIDDOR guidance regarding Datix to ensure compliance and Health & Safety standards are adhered to.
Producing performance reports/data.
About us
This role will cover the main ambulance stations at Harlow and Chelmsford and their surrounding satellite stations.
Working for Operations Support at East of England Ambulance Services NHS Trust (EEAST) the successful candidate will also be eligible for the following benefits:
- Additional 5% fringe (high-cost area) in certain areas of Hertfordshire and Essex
- NHS Pension Scheme
- Free parking
- Minimum of 27 days annual leave + 8 days bank holiday (pro rata
- Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial services
- Staff support networks including BAME, LGBTQ+, Multi Faith and All Women in EEAST
Job description
Job responsibilities
We need you to have proven management skills to carry out this management role supporting the teams within your area. Ideally you will have experience of recruiting and the performance management of staff. You will also be responsible for staff training including the induction of new staff.
You must have proven experience of producing and submitting regular performance management data, along with experience of monitoring budget performance and the implementation of financial recovery plans to maintain financial balance.
You will need to maintain good working relationship and communication with our Operations Management staff, Workshops, Clinical Engineering and our Supplies departments to ensure the smooth and efficient running of your area.
Job description
Job responsibilities
We need you to have proven management skills to carry out this management role supporting the teams within your area. Ideally you will have experience of recruiting and the performance management of staff. You will also be responsible for staff training including the induction of new staff.
You must have proven experience of producing and submitting regular performance management data, along with experience of monitoring budget performance and the implementation of financial recovery plans to maintain financial balance.
You will need to maintain good working relationship and communication with our Operations Management staff, Workshops, Clinical Engineering and our Supplies departments to ensure the smooth and efficient running of your area.
Person Specification
Experience
Essential
- A minimum of two years' experience managing/supervising a team
- Experience of having budgets for stock and consumables
- Experience in the use and monitoring of key performance indicators
Driving
Essential
- Full British driving licence, Category B for at least two years. (Up to three penalty points would be considered dependent upon offence code
Qualifications
Essential
- NVQ Level 3 qualification or equivalence in relevant discipline or, demonstrable equivalent experience at this level
Skills & Kowledge
Essential
- A team player yet able to delegate, to make decisions and work under pressure to meet deadlines
- Ability to plan and schedule resources including human, material and financial
- Intermediate skills in Microsoft office (Word and Excel)
- Flexible approach to working patterns when required
- Customer service focussed and self-motivated in identifying issues and developing proposals for improvement
Person Specification
Experience
Essential
- A minimum of two years' experience managing/supervising a team
- Experience of having budgets for stock and consumables
- Experience in the use and monitoring of key performance indicators
Driving
Essential
- Full British driving licence, Category B for at least two years. (Up to three penalty points would be considered dependent upon offence code
Qualifications
Essential
- NVQ Level 3 qualification or equivalence in relevant discipline or, demonstrable equivalent experience at this level
Skills & Kowledge
Essential
- A team player yet able to delegate, to make decisions and work under pressure to meet deadlines
- Ability to plan and schedule resources including human, material and financial
- Intermediate skills in Microsoft office (Word and Excel)
- Flexible approach to working patterns when required
- Customer service focussed and self-motivated in identifying issues and developing proposals for improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
