Norfolk & Suffolk Foundation NHS Trust

Clinical Team Administrator - Dementia Intensive Support Team

The closing date is 23 April 2026

Job summary

Are you anadministratorlooking for a new and exciting opportunity? Do you have excellent communications skills and organisational skills? Can you effectively manage multiple tasks and priorities.

This is a wonderful opportunity for an enthusiastic and motivated individual to join The Dementia Intensive Support Team (DIST). You will be part of a multidisciplinary team of clinicians with strongly embedded values of working together.

Main duties of the job

Duties include (but not limited to)

  • Maintaining electronic patient record systems
  • Maintaining and monitoring referral spreadsheets
  • Typing of letters
  • Telephone work
  • General business support to wider clinical team
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
  • Promote adherence to Trust Policy and support compliance in all areas
  • Promote a positive culture within the workplace; working within the remit of the Trust Values

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

246-WSU7614204

Job locations

G-Block

Hospital Road

Bury St Edmunds

IP33 3NR


Job description

Job responsibilities

DIST are looking to recruit a conscientious, calm and confident individual. Our successful applicant will be working alongside administrative and clinical colleagues to support the DIST service.

This role is a full time, substantive position, based at G-Block in Bury St Edmunds.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Job description

Job responsibilities

DIST are looking to recruit a conscientious, calm and confident individual. Our successful applicant will be working alongside administrative and clinical colleagues to support the DIST service.

This role is a full time, substantive position, based at G-Block in Bury St Edmunds.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Person Specification

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Working under pressure
  • Ability to work with senior members of staff across a large organisation.

Desirable

  • Staff supervision / appraisal process

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
  • NVQ 3 Business Administration or equivalent or working towards

Desirable

  • Knowledge of Trust electronic record system

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent
  • Excellent articulate communications skills

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent
  • Maintaining administrative/secretarial systems

Other

Essential

  • Able to work flexibly across a range of different sites/offices
Person Specification

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
  • Working under pressure
  • Ability to work with senior members of staff across a large organisation.

Desirable

  • Staff supervision / appraisal process

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
  • NVQ 3 Business Administration or equivalent or working towards

Desirable

  • Knowledge of Trust electronic record system

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent
  • Excellent articulate communications skills

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent
  • Maintaining administrative/secretarial systems

Other

Essential

  • Able to work flexibly across a range of different sites/offices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

G-Block

Hospital Road

Bury St Edmunds

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

G-Block

Hospital Road

Bury St Edmunds

IP33 3NR


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Office Manager and PA

Mel Baker

melanie.baker@nsft.nhs.uk

07747760552

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

246-WSU7614204

Job locations

G-Block

Hospital Road

Bury St Edmunds

IP33 3NR


Supporting documents

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