Norfolk & Suffolk Foundation NHS Trust

Administration Manager

The closing date is 30 April 2026

Job summary

An exciting 12 month secondment opportunity has become available within NSFT Secure Services' Integrated Mental Health and Justice pathway across Norfolk and Suffolk. This is an opportunity to be part of a unique team supporting people from point of arrest and throughout their journey within the criminal justice system.

We are seeking a motivated and experienced Admin Manager to join our team.

The successful candidate will assist with the administration and data collection for the Integrated Mental Health and Justice Pathway.

Main duties of the job

The post holder will have oversight of the business support provision supporting the Services' three service lines. In return you will be welcomed into the wider Secure Services of NSFT which provide inpatient, criminal justice and community services for offenders with mental health problems.

Full support from the experienced and friendly Secure Services Admin Team will be available including an induction package and opportunity to rotate through the pathway to gain knowledge and experience.

About us

As an organisation we are absolutely committed to strengthening and creating real opportunities for learning, improving and working creatively.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other

The role would suit a candidate who meets the Trust values, who is comfortable working autonomously but also can engage with the team.

Benefits included with this role are: -

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year gross per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-GYW7871247

Job locations

Northside House

Norwich

NR7 0HT


Job description

Job responsibilities

You will be responsible for:

  • Assisting senior managers and teams to own their data and information
  • Helping to develop the Care Groups business continuity and resilience plans under the direction of the Business Support Manager
  • Line manage the key administrative and business support staff across the care group, including recruitment and budget support.
  • Working with other deputies and BSMs to share good learning and implement new solutions to drive performance, data quality, and good patient care
  • Working with the Contracts, Performance, and Information team to develop reporting mechanisms to support excellent standards of patient car

Please note this is Fixed Term Contract until 31st March 2027

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

You will be responsible for:

  • Assisting senior managers and teams to own their data and information
  • Helping to develop the Care Groups business continuity and resilience plans under the direction of the Business Support Manager
  • Line manage the key administrative and business support staff across the care group, including recruitment and budget support.
  • Working with other deputies and BSMs to share good learning and implement new solutions to drive performance, data quality, and good patient care
  • Working with the Contracts, Performance, and Information team to develop reporting mechanisms to support excellent standards of patient car

Please note this is Fixed Term Contract until 31st March 2027

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

  • NVQ 4 in Business Administration or equivalent
  • NVQ 2 in Customer Services
  • Diploma in business studies or business administration or equivalent

Other

Essential

  • Ability to travel independently.

Experience

Essential

  • Supervision of a team of staff
  • Understanding of data quality and performance indicators.

Skills

Essential

  • Excellent communication skills within a range of situations.
  • Experience in motivating staff and performance management
Person Specification

Qualifications

Essential

  • NVQ 4 in Business Administration or equivalent
  • NVQ 2 in Customer Services
  • Diploma in business studies or business administration or equivalent

Other

Essential

  • Ability to travel independently.

Experience

Essential

  • Supervision of a team of staff
  • Understanding of data quality and performance indicators.

Skills

Essential

  • Excellent communication skills within a range of situations.
  • Experience in motivating staff and performance management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside House

Norwich

NR7 0HT


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside House

Norwich

NR7 0HT


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager and Admin Lead

Mel McArthur

Melanie.mcarthur@nsft.nhs.uk

07788360357

Details

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year gross per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

246-GYW7871247

Job locations

Northside House

Norwich

NR7 0HT


Supporting documents

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