Management Support Team Administrator

Job summary

This role is offered on a fixed term contract or secondment for internal staff. Full or part time hours will be considered"

An exciting opportunity has arisen for a forward-thinking Management Support Administrator supporting the GYW locality senior leadership team based at Northgate Hospital. The team manages and oversees clinical services that are provided by the Great Yarmouth and Waveney Locality, supporting service users and their families and carers with their Mental Health. This includes both outpatient community services and inpatient beds with facilities in Norwich, Great Yarmouth, Carlton Colville and Lowestoft.

The successful applicant will work closely with other experienced administrators in an established team. You should be able to prioritise your work effectively, be forward thinking and have excellent communication skills. The ability to work both independently and as part of a team is essential. Experience of working within the NHS is advantageous but full training will be given.

You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Main duties of the job

This role will predominantly support the Locality Senior Leadership Team with administrative support, ensuring the smooth and efficient running of services; however, responsibilities may change dependent on service need.

Key responsibilities include undertaking a wide range of general administrative tasks, such as:

• Accurate and timely input of data into Trust electronic systems
• Maintaining paper and electronic records
• Diary management
• Minuting meetings
• Supporting recruitment processes
• Oracle
• Liaising with internal teams and external agencies as required
• Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team
• Attend relevant internal and external meetings to provide necessary administrative support

The post holder will be expected to maintain a high standard of customer service at all times, demonstrating professionalism, dignity, and respect in all interactions with service users, colleagues, and partner organisations, in line with Trust values and policies.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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