Job summary
The post holder will act as a Participation and Co-production Facilitator assigned specifically to the EPR Programme, working in partnership with programme leadership and clinical services to ensure that the voices of people with lived experience are embedded across all aspects of programme design, planning, delivery and implementation.
They will support the programme to develop and facilitate meaningful involvement activities so that service users, carers, families and communities can influence decisions that affect the development of the new EPR system and the wider transformation it enables. While all facilitators hold shared responsibility for promoting and supporting participation, this post will lead thematically on participation within the EPR Programme, ensuring co-production principles, inclusive engagement practices and lived-experience insights shape programme outcomes.
The role exists to ensure meaningful and impactful participation in line with NHS England's Working in Partnership with People and Communities guidance and will bring strong leadership around co-production to improve service user and carer experience throughout the programme lifecycle.
Main duties of the job
The post holder will work strategically from within the Participation Team alongside being assigned as a partner to a Locality Directorate. The post holder will need to develop relationships with a wide range of stakeholders. They will have an important role in the local delivery of the Trust's Service User and Carer Involvement Strategy and related Strategic Plans and Action Plans, including encouraging Trust membership and volunteering.
Participation Facilitators support the development of a culture that is socially inclusive and that values participation and diversity. This includes supporting and maintaining effective communication and contributing to improving staff understanding of the importance of participation and co-production, including staff and service user training.Each Facilitator will lead on one or more thematic areas, which may include:
- Co-production (including Trust-wide transformation programmes)- Volunteering- Peer Support- Children, Families and Young People
The Participation Facilitator will have responsibility for providing support and encouragement to people getting involved in ways to suit the situation; this could be by supporting services to host and facilitate working together groups and forums and by providing support where required to amplify voices into the correct spaces, whilst acting as an advocate for participation and co-production within the Trust and with other external agencies, etc.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
The Participation and Co-production Team is dedicated to making participation and involvement central to NSFT, ensuring appropriate links are made with the people and communities who benefit from rare impacted by our services.
We support teams to work closely with the people who access NSFT services, or those who support them, so we can make things better for everyone. Our work is linked with the statutory guidance from NHS England 'Working in Partnership with People and Communities.' This links with the 10 principles for working with people and communities followed by our team. The team support staff across NSFT to undertake a variety of approaches to work with people and communities, depending on context and objectives.
We support the development of existing insight about the needs and experiences of our communities, including working with partners that already have links to them. We support community-cantered approaches that recognise the strengths within communities and that build on existing assets that support peoples health.We use participation" as a comprehensive expression for involving everyone, encompassing various concepts such as: Collaborative decision-making Engagement and involvement Co-design / Co-production In collaboration with Incorporating first-hand experiences Joint production, in partnership with individuals and communities Uniting service users, carers, families, staff, and our broader communities as co-equalpartners working together to shape exceptional mental health services for the collectivebenefit of all.
See attached Job Description and Person Specification
Job description
Job responsibilities
The Participation and Co-production Team is dedicated to making participation and involvement central to NSFT, ensuring appropriate links are made with the people and communities who benefit from rare impacted by our services.
We support teams to work closely with the people who access NSFT services, or those who support them, so we can make things better for everyone. Our work is linked with the statutory guidance from NHS England 'Working in Partnership with People and Communities.' This links with the 10 principles for working with people and communities followed by our team. The team support staff across NSFT to undertake a variety of approaches to work with people and communities, depending on context and objectives.
We support the development of existing insight about the needs and experiences of our communities, including working with partners that already have links to them. We support community-cantered approaches that recognise the strengths within communities and that build on existing assets that support peoples health.We use participation" as a comprehensive expression for involving everyone, encompassing various concepts such as: Collaborative decision-making Engagement and involvement Co-design / Co-production In collaboration with Incorporating first-hand experiences Joint production, in partnership with individuals and communities Uniting service users, carers, families, staff, and our broader communities as co-equalpartners working together to shape exceptional mental health services for the collectivebenefit of all.
See attached Job Description and Person Specification
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject (e.g. health, social care, psychology, social sciences) or equivalent level of knowledge and experience.
- Evidence of ongoing professional development.
Desirable
- Basic Teaching qualification or equivalent.
- Post graduate qualification or equivalent in a related subject
Experience
Essential
- Experience of dealing with conflict and effective resolution.Working with service users and their families
- Providing participation related peer support and mentoring to other professionals
- Delivering training
Desirable
- Personal lived experience of accessing mental health services and psychological distress and interventions that helped recovery OR experience of supporting someone within this situation.
Skils
Essential
- Flexibility in approach to role, readily adjusting to changing priorities and evolving organisational needs.
- Organised and methodical with the capability to manage multiple tasks efficiently and maintain accurate records.
Knowledge
Essential
- Knowledge of person-centred care, co-production, and the principles of mental health recovery.
Desirable
- Knowledge of inpatient and community services and pathways.
Other
Essential
- Able to travel across Trust sites and externally as required
Desirable
- Willingness to share own lived experience with others in a way appropriate to the situation.
Person Specification
Qualifications
Essential
- Educated to degree level in a relevant subject (e.g. health, social care, psychology, social sciences) or equivalent level of knowledge and experience.
- Evidence of ongoing professional development.
Desirable
- Basic Teaching qualification or equivalent.
- Post graduate qualification or equivalent in a related subject
Experience
Essential
- Experience of dealing with conflict and effective resolution.Working with service users and their families
- Providing participation related peer support and mentoring to other professionals
- Delivering training
Desirable
- Personal lived experience of accessing mental health services and psychological distress and interventions that helped recovery OR experience of supporting someone within this situation.
Skils
Essential
- Flexibility in approach to role, readily adjusting to changing priorities and evolving organisational needs.
- Organised and methodical with the capability to manage multiple tasks efficiently and maintain accurate records.
Knowledge
Essential
- Knowledge of person-centred care, co-production, and the principles of mental health recovery.
Desirable
- Knowledge of inpatient and community services and pathways.
Other
Essential
- Able to travel across Trust sites and externally as required
Desirable
- Willingness to share own lived experience with others in a way appropriate to the situation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
