Job summary
A Clinical Support Team Administrator is required to support the Coastal Older People Service and Adult Mental Health Teams.
This will be to support the clinical teams with the everyday management of the administrative tasks needed to ensure the smooth running of the service.
There will be close collaboration with both internal and external staff, service users and their families/support networks.
Main duties of the job
To provide administrative support to the team in order that they can provide an efficient service to all customers.
To respond to the administrative needs of the service to ensure that the requirements of the organisation are met.
To provide non-clinical information to patients, families and carers, where necessary, including cancellation or rescheduling of appointments.
To take and process minutes for the team.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
Job description
Job responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards.
Desirable
- Knowledge of NSFT electronic record system
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working under pressure Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems.
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards.
Desirable
- Knowledge of NSFT electronic record system
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Working under pressure Working on own initiative with minimal supervision.
- Ability to work with senior members of staff across a large organisation.
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
