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Norfolk & Suffolk Foundation NHS Trust

Team Administrator

The closing date is 02 February 2026

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Job summary

We are currently seeking an enthusiastic and motivated Band 2 Team Administrator to work in our Under 18s Crisis Service, know as CAIST. The team offers community based intensive support to children & young people and their families. CAIST aim to establish trusting therapeutic relationships, to reduce risks when children/&young people may be experiencing high levels of distress.

We offer a welcoming, friendly, and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team as well as the wellbeing of our staff. You will be encouraged to develop your skills and knowledge, and we may ask you to spend time networking with other teams/ bases to facilitate this process.

The role is a Full-Time, Band 2, 6-Month Secondment.

Main duties of the job

The roles and responsibility of this post include but not exclusive to:

  • Managing incoming calls
  • Liaising with other teams
  • Updating contact lists
  • Supporting clinicians to maintain electronic patient records.
  • Typing of letters
  • Maintaining and monitoring spreadsheets
  • Collating and distribution of reports
  • To raise agendas, take and process minutes for teams as directed
  • Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year gross per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

246-GYW7700691

Job locations

Northgate Hospital or 80 St Stephens

Great Yarmouth or Norwich

NR30 1BL


Job description

Job responsibilities

The roles and responsibility of this post include but not exclusive to:

  • Managing incoming calls
  • Liaising with other teams
  • Updating contact lists
  • Supporting clinicians to maintain electronic patient records.
  • Typing of letters
  • Maintaining and monitoring spreadsheets
  • Collating and distribution of reports
  • To raise agendas, take and process minutes for teams as directed
  • Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

The roles and responsibility of this post include but not exclusive to:

  • Managing incoming calls
  • Liaising with other teams
  • Updating contact lists
  • Supporting clinicians to maintain electronic patient records.
  • Typing of letters
  • Maintaining and monitoring spreadsheets
  • Collating and distribution of reports
  • To raise agendas, take and process minutes for teams as directed
  • Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Essential

Essential

  • Qualifications

Desirable

  • Knowledge

Desirable

Essential

  • Expereince

Desirable

  • Skills
Person Specification

Essential

Essential

  • Qualifications

Desirable

  • Knowledge

Desirable

Essential

  • Expereince

Desirable

  • Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital or 80 St Stephens

Great Yarmouth or Norwich

NR30 1BL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital or 80 St Stephens

Great Yarmouth or Norwich

NR30 1BL


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Business Support Manager

Joe Dyer-Bunn

joe.dyer-bunn@nsft.nhs.uk

07785996567

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year gross per annum

Contract

Secondment

Working pattern

Full-time, Flexible working

Reference number

246-GYW7700691

Job locations

Northgate Hospital or 80 St Stephens

Great Yarmouth or Norwich

NR30 1BL


Supporting documents

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