Job summary
Help shape learning experiences and support people to thrive at NSFT We're looking for a proactive, people-focused Staff Development Coordinator to help plan, run, and continuously improve our organisational development and learning offers - ensuring every programme is well-organised, inclusive, and impactful. This is a great opportunity for someone who enjoys coordinating engaging learning activities, supporting facilitators, and creating a smooth experience for participants across both face-to-face and virtual environments. About this role As theStaff Development Coordinator, you'll provide high-quality coordination and administrative support across organisational development (OD) and learning programmes, from scheduling and logistics to materials, records, and day-of delivery support. You'll also occasionally support our leadership development and corporate induction activity alongside the Leadership & Induction Coordinator; helping to welcome new starters and set them up for success. This role is designed as adevelopment pathway into more senior OD and leadership posts, with opportunities to learn about programme design, facilitation, evaluation, and stakeholder engagement in a supportive team.
Main duties of the job
What we're looking for
- Coordinate OD and learning programmes: plan schedules, book venues and virtual sessions, prepare joining instructions, and ensure resources and equipment are in place.
- Support live delivery: attend sessions as needed, welcome participants, provide practical assistance, and help facilitators run smooth, engaging events (including basic IT/virtual support).
- Keep accurate records: maintain attendance, completion, and evaluation data; update agreed systems and produce basic reports and summaries when required.
- Leadership & induction support: assist with bookings, materials, participant communications, and be a welcoming first point of contact for new starters; help with IT set-up where needed.
- Stakeholder communication: liaise clearly and professionally with facilitators, participants, and internal colleagues; promote a positive, inclusive, values-led approach in all interactions.
- Continuous improvement: gather and collate feedback, suggest practical enhancements to processes, and contribute to service improvement projects across the team.
- Reliable admin and governance: create, store, and manage documentation and learning records in line with Trust policy and information governance requirements.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Diploma / equivalent secretarial experience, advanced level NVQ 3 Business Admin or equivalent experience NVQ 2 Customer Service or equivalent experience
Experience
Essential
- Experience of working in large organisation education/ training environment.
- Completing multiple tasks within changing deadlines and timeframes
- Planning, organisation and evaluation of Training, Development and Education
Desirable
- Using Trust's eProcurement system
Skills
Essential
- Excellent communication skills, ability to communicate effectively both orally and in writing with a wide range of stakeholders
- Excellent organisational and time-management skills.
- excellent problem-solving skills, paying attention to detail, work innovatively
Knowledge
Essential
- Working knowledge of Microsoft packages
- Maintaining administrative systems
Desirable
- Knowledge of NHS policy/procedures
other
Essential
- Able to work flexibly across a range of different sites/offices
- Able to work flexibly and creatively to meet the needs of services within service structure.
- Ability to work to strict deadlines and able to prioritise own and others workload
Person Specification
Qualifications
Essential
- Diploma / equivalent secretarial experience, advanced level NVQ 3 Business Admin or equivalent experience NVQ 2 Customer Service or equivalent experience
Experience
Essential
- Experience of working in large organisation education/ training environment.
- Completing multiple tasks within changing deadlines and timeframes
- Planning, organisation and evaluation of Training, Development and Education
Desirable
- Using Trust's eProcurement system
Skills
Essential
- Excellent communication skills, ability to communicate effectively both orally and in writing with a wide range of stakeholders
- Excellent organisational and time-management skills.
- excellent problem-solving skills, paying attention to detail, work innovatively
Knowledge
Essential
- Working knowledge of Microsoft packages
- Maintaining administrative systems
Desirable
- Knowledge of NHS policy/procedures
other
Essential
- Able to work flexibly across a range of different sites/offices
- Able to work flexibly and creatively to meet the needs of services within service structure.
- Ability to work to strict deadlines and able to prioritise own and others workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
