Community Support Worker- Older Peoples Service
The closing date is 26 January 2026
Job summary
We are seeking a compassionate and motivated Mental Health Support Worker to provide practical, emotional, and recovery-focused support to older adults with mental health needs, including both functional and organic conditions, living within the community.
The role focuses on promoting independence, wellbeing, and social inclusion by working collaboratively with service users, carers, families, and the multidisciplinary team (MDT). You will support individuals to achieve their recovery goals, maintain dignity and choice, and live as independently as possible
Main duties of the job
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Provide person-centred support to older adults experiencing mental health difficulties.
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Monitor mental health, emotional wellbeing, and presentation, reporting changes appropriately.
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Support service users to maintain independence in daily living and decision-making.
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Assist individuals in developing coping strategies, self-management skills, and recovery-focused goals.
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Encourage engagement in meaningful activities, hobbies, and social opportunities to reduce isolation and promote inclusion.
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Support service users with physical health monitoring in line with care plans.
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Work collaboratively with service users and carers to support agreed care and recovery plans.
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Contribute to the development, review, and evaluation of care plans.
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Monitor progress towards recovery goals and provide timely feedback to the MDT.
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Support positive risk-taking in line with organisational policies and individual care plans.
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Promote physical health awareness, healthy lifestyles, and wellbeing.
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Encourage and support attendance at medical and health-related appointments.
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Recognise early warning signs of relapse, deterioration, or safeguarding concerns and escalate promptly to clinical staff
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
19 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
246-ESU7683789
Job locations
Haymills house
81 Station Road East
Stowmarket
IP14 1RF
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Haymills house
81 Station Road East
Stowmarket
IP14 1RF
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Supporting documents
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