Norfolk & Suffolk Foundation NHS Trust

Clinical Support Worker- HMP Norwich

The closing date is 02 February 2026

Job summary

If you are looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is definitely the job for you! Prisons are one of the most challenging yet extremely rewarding places for healthcare professionals to work.

The environment and patient group will bring exciting challenges and rewards for the right individual.

You will join a Mental Health and Wellbeing Team already established in HMP Norwich which provides multi-disciplinary specialist assessment and treatment services to the population of HMP Norwich.

You will be working closely with prison staff and a range of other partners who provide physical health care and substance misuse services to the prison population.

Come and join our dedicated teams as a Clinical Support Worker!

Main duties of the job

You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users.

We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

You will need to demonstrate a good understanding of mental health diagnoses and presentation.

Main Duties of the Job :

  • Undertaking patient reviews and recognising symptoms that indicate deterioration in mental health and well being
  • Supporting nurses in the management of caseloads
  • Liaising with other professionals to ensure a wholistic approach to patient care is achieved
  • Contributing to the clinical meetings
  • Comprehensive record keeping
  • Effective personal planning and organisation of daily work lo

  • Maintain respectful, effective professional interpersonal relationships with others

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

We are committed to promoting a positive culture in the workplace for everyone. Our successful applicant will be joining an established high-performing team, who are continually working hard to support those in need of our Services.

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-GYW7676162

Job locations

HMP Norwich

Knox Road

Norwich

NR1 4LU


Job description

Job responsibilities

You will be provided with a fully supported induction programme .

Our staff support includes wellbeing sessions and regular supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

You will be provided with a fully supported induction programme .

Our staff support includes wellbeing sessions and regular supervision.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Experience

Essential

  • Previous experience of supporting people accessing mental health services

Experience

Essential

  • previous experience of working in a secure environment

Desirable

  • Prison vetting

Knowledge

Essential

  • ability to recognise symptoms of deteriorating mental health
Person Specification

Experience

Essential

  • Previous experience of supporting people accessing mental health services

Experience

Essential

  • previous experience of working in a secure environment

Desirable

  • Prison vetting

Knowledge

Essential

  • ability to recognise symptoms of deteriorating mental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

HMP Norwich

Knox Road

Norwich

NR1 4LU


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

HMP Norwich

Knox Road

Norwich

NR1 4LU


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Team Leader

Hannah Dennis

hannah.dennis@nsft.nhs.uk

01603708845

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-GYW7676162

Job locations

HMP Norwich

Knox Road

Norwich

NR1 4LU


Supporting documents

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