Go back
Norfolk & Suffolk Foundation NHS Trust

Senior Clinical Team Administrator

The closing date is 26 January 2026

Apply for this job

Job summary

Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for details? Can you effectively manage multiple tasks and priorities.

The NDD pathway are looking to recruit a conscientious, calm and confident individual to become part of the Business Support Team. Our successful applicant will be working alongside Business Support and Clinical colleagues within the CFYP Care Group, Neurodevelopment Pathway supporting Young People and their families.

This role is a full time, substantive position, based at Walker Close in Ipswich.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Main duties of the job

Duties include (but not limited to)

  • Supervision of staff, staff training and recruitment.
  • Maintaining electronic patient record systems
  • Maintaining and monitoring waiting lists
  • Diary management
  • Arranging appointments
  • Typing of letters
  • Telephone work
  • General business support to wider clinical team
  • Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
  • Promote adherence to Trust Policy and support compliance in all areas
  • Promote a positive culture within the workplace; working within the remit of the Trust Values

Previous administration experience is essential

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year gross per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Job share

Reference number

246-WSU7680463-A

Job locations

Haymills House

Station Road East

Stowmarket

IP14 5RQ


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
  • NVQ 3 Business Administration or equivalent or willing to work towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level
  • Working under pressure
  • Ability to work with senior members of staff across a large organisation.
  • Supervision of staff

Desirable

  • Day to day line management

Other

Essential

  • Able to travel independently
Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
  • NVQ 3 Business Administration or equivalent or willing to work towards

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level
  • Working under pressure
  • Ability to work with senior members of staff across a large organisation.
  • Supervision of staff

Desirable

  • Day to day line management

Other

Essential

  • Able to travel independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Haymills House

Station Road East

Stowmarket

IP14 5RQ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Haymills House

Station Road East

Stowmarket

IP14 5RQ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Clinical Administrator

Kerry Key

Kerry.Key@nsft.nhs.uk

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year gross per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time, Job share

Reference number

246-WSU7680463-A

Job locations

Haymills House

Station Road East

Stowmarket

IP14 5RQ


Supporting documents

Privacy notice

Norfolk & Suffolk Foundation NHS Trust's privacy notice (opens in a new tab)