Job summary
Join our dynamic team as a Testing Lead and play a pivotal role in the successful implementation of our new Electronic Patient Record (EPR) system. As a key member of the New EPR Programme, you will lead the Testing Team, providing strategic oversight and technical expertise to ensure the system is safe, usable, and operationally fit for purpose.
In this role, you will work closely with the Systems Support Manager, Programme Team, and operational staff to develop and execute a comprehensive Testing Strategy. You will coordinate all testing activities including system, integration, user acceptance, and deployment testing, ensuring alignment with programme milestones and clinical requirements.
Your responsibilities will include managing a multidisciplinary Testing Team, defining and enforcing testing standards, analysing test results, resolving defects, and producing consolidated test reports. You will also liaise with suppliers and internal stakeholders to validate data migration, support usability testing, and provide post-Go-Live support.
We are looking for a candidate with a degree-level qualification or equivalent knowledge in Health Informatics, Information Technology, Computer Science, or a related discipline, along with proven relevant experience in software testing and team leadership. You should have excellent analytical, organisational, and communication skills, with the ability to lead meetings, resolve issues, and work collaboratively across teams.
Main duties of the job
As a Testing Lead, you will coordinate and lead a team of Clinical and Technical Testers, providing strategic and operational leadership for all testing activities within the EPR Programme. Your role will involve creating and executing the Testing Strategy, managing test environments, and ensuring all testing phases are completed to a high standard.
You will support the implementation of the Electronic Patient Record (EPR) and other dependent technologies, ensuring they are clinically and operationally fit for purpose. Your responsibilities will include managing testing timelines, collaborating with suppliers, analysing reconciliation and rejection reports, and ensuring defects are resolved efficiently.
Additionally, you will define deployment testing criteria, prepare test data and scripts, and oversee formal test execution and re-testing. You will supervise others and participate in their education and development, ensuring the team meets all set deadlines in collaboration with the Programme Manager and Project Managers.
Your duties will also involve maintaining clear communication with stakeholders, producing accurate documentation, and supporting post-Go-Live activities. You will work autonomously to plan and organise your workload, participate in meetings to discuss workflows and concerns, and contribute to a positive and collaborative team culture.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Join us and be part of a team that values teamwork, accountability, continuous learning, and kindness. Together, we will enhance our digital capabilities and improve service delivery through robust and reliable systems.
See attached Job Description and Person Specification
Job description
Job responsibilities
Join us and be part of a team that values teamwork, accountability, continuous learning, and kindness. Together, we will enhance our digital capabilities and improve service delivery through robust and reliable systems.
See attached Job Description and Person Specification
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent level of knowledge attained through a recognised training in Health Informatics, Information Technology, Computer Science or a related discipline and equivalent proven relevant experience
Desirable
- Relevant EPR/software testing qualification
Experience
Essential
- Experience of managing testing within an EPR to provide quality assurance
- Previous NHS experience
Desirable
- Experience of line-managing staff, including performing appraisals
- Experience of EPR deployment
- Experience in leading a team of testers, providing guidance, and fostering a collaborative work environment
- Experience of supporting change management
Skills
Essential
- Proficiency in various testing methodologies, including unit testing, integration testing, system testing, and user acceptance testing
- Ability to develop comprehensive test plans and scripts and manage the execution of these plans
- Very good analytical, organisational and planning skills.
- Very good written and verbal communication skills with the ability to communicate with staff at most levels in the organisation, including clinical staff, managerial staff, as well as with external suppliers.
- Meticulous attention to detail.
- Able to prioritise tasks to achieve deadlines whilst working under significant pressure and with frequent interruptions.
- Able to cope with unpredictable and intense situations.
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan.
- Able to work collaboratively with own team members as well as those in other application teams.
- Ability to resolve problems and make decisions based on complex facts or situations using the appropriate analysis, interpretation, or comparison of a range of options.
- Ability to concentrate for long periods of time on complex data and process analysis.
Desirable
- Confident in working with, negotiating with, and motivating staff.
- Able to impart knowledge and/or present to others in a clear and concise manner.
Other
Essential
- Able to attend at County Hall, Norwich on a regular basis
Person Specification
Qualifications
Essential
- Degree level qualification or equivalent level of knowledge attained through a recognised training in Health Informatics, Information Technology, Computer Science or a related discipline and equivalent proven relevant experience
Desirable
- Relevant EPR/software testing qualification
Experience
Essential
- Experience of managing testing within an EPR to provide quality assurance
- Previous NHS experience
Desirable
- Experience of line-managing staff, including performing appraisals
- Experience of EPR deployment
- Experience in leading a team of testers, providing guidance, and fostering a collaborative work environment
- Experience of supporting change management
Skills
Essential
- Proficiency in various testing methodologies, including unit testing, integration testing, system testing, and user acceptance testing
- Ability to develop comprehensive test plans and scripts and manage the execution of these plans
- Very good analytical, organisational and planning skills.
- Very good written and verbal communication skills with the ability to communicate with staff at most levels in the organisation, including clinical staff, managerial staff, as well as with external suppliers.
- Meticulous attention to detail.
- Able to prioritise tasks to achieve deadlines whilst working under significant pressure and with frequent interruptions.
- Able to cope with unpredictable and intense situations.
- Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan.
- Able to work collaboratively with own team members as well as those in other application teams.
- Ability to resolve problems and make decisions based on complex facts or situations using the appropriate analysis, interpretation, or comparison of a range of options.
- Ability to concentrate for long periods of time on complex data and process analysis.
Desirable
- Confident in working with, negotiating with, and motivating staff.
- Able to impart knowledge and/or present to others in a clear and concise manner.
Other
Essential
- Able to attend at County Hall, Norwich on a regular basis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
