Norfolk & Suffolk Foundation NHS Trust

Clinical Administrator

The closing date is 12 January 2026

Job summary

We are looking for a administrator to work with an exciting new team which supports children and young people within schools to help them access mental health support earlier and when they need it. The Mental Health Support Teams (MHSTs) are based within schools and operate across Suffolk. The current vacancy will be for a team based in the East Suffolk area. However, there may be some responsibilities to support the West Suffolk team.

The successful candidate will work with the team providing ongoing day-to-day administrative support and assisting the MHST leadership team to continually refine and improve the service offered. They will work alongside the other administrators in the service.

Main duties of the job

The ideal post holder will be keen and motivated to improve the care and support offered to young people. The post holder will need to be well organised, have experience in administrative settings, and ideally have knowledge about healthcare/the NHS. They will work under the supervision of the Senior Clinical Administrator and Clinical Team Managers and be responsible for supporting their teams. There will be opportunities to work collaboratively with and gain support from the wider Suffolk admin team.

Please see the attached job description for full details of the post.

About us

A job in the Suffolk MHSTs will inevitably be challenging and demanding at times, but it will also be immensely rewarding and provide you with great opportunities to make a genuine difference to the lives of others. You will join a team that has developed a caring, creative and hard-working environment; your ideas about how this new service continues to develop and grow will be highly valued.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days per annum based on length of service (plus paid bank holidays

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-WSU7646453-A

Job locations

Mariner House

43 Handford Road

Ipswich

IP1 2GA


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

We would welcome any informal conversations about these roles. Please do contact us for more information.

Interviews are anticipated to take place in mid January 2026

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

We would welcome any informal conversations about these roles. Please do contact us for more information.

Interviews are anticipated to take place in mid January 2026

Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • NVQ 2 Customer Services or working towards.
  • NVQ 3 Business Administration or equivalent or working towards.

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • NVQ 2 Customer Services or working towards.
  • NVQ 3 Business Administration or equivalent or working towards.

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mariner House

43 Handford Road

Ipswich

IP1 2GA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Mariner House

43 Handford Road

Ipswich

IP1 2GA


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Clinical Team Administrator

Evie Newberry

Evie.newberry@nsft.nhs.uk

Details

Date posted

05 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-WSU7646453-A

Job locations

Mariner House

43 Handford Road

Ipswich

IP1 2GA


Supporting documents

Privacy notice

Norfolk & Suffolk Foundation NHS Trust's privacy notice (opens in a new tab)