Job summary
The Central Norfolk Locality are looking to recruit a friendly and experienced Senior Management SupportTeam Administrator to support the Parent and Infant Relationship Service (PAIRS), Perinatal Community Mental Health Team and the Lotus Service. This will be a split role across the whole Service and would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service.
You will be joining a multi-disciplinary team of skilled professionals aided by a small group of dedicated administrators, in a positive and sociable working environment.
The role will come with opportunities to develop your learning and career prospects; please see "Working for your Organisation" for further information.
Main duties of the job
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience.
Customer service skills and full administration experience will be essential for this role. The post holder will also be expected to attend meetings as required, take minutes to a high standard and follow up on any actions as necessary.
You will be joining a dedicated friendly team. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo and ESR would be an advantage but is not essential as full training will be provided. Diary management and the ability to support senior management colleagues are also essential.
It is important to read through the Person Specification within the Job Description and provide evidence against all essential criteria when completing the application.
About us
This is an exciting time of Transformation of Mental Health Services in Norfolk, which has created opportunities, not only for services to recognise and consolidate what they are doing well, but also to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding Mental Health Services within the community and truly bringing the expertise to where it is needed.
Do you have the passion, ambition and creativity to help us to reach our ambition to develop our Services?
This could be your first step into developing a career within the NHS; we are passionate about Continuous Personal Development (CPD) and encourage our staff to progress within their chosen career pathway. We offer a range of qualifications, on the job learning and training that could support your future aspirations.
If this sounds like something you would be interested in then we would love to hear from you!
Job description
Job responsibilities
The role will focus on supporting the Clinical Team, Senior Leadership Team and a variety of stakeholders.
To provide the best service to our service users and staff the ideal candidate will be able to work on their own initiative, to remain calm under pressure, and maintain a positive attitude.
Please find attached our Job Description and Person Specification for more detail on your Key Accountability, then if you feel you have what it takes to make a difference, click APPLY!
Previous applicants need not apply.
Please be aware that if supporting statements are deemed to be generated by Artificial Intelligence, such as ChatGPT, you may risk being removed from the recruitment process.
Job description
Job responsibilities
The role will focus on supporting the Clinical Team, Senior Leadership Team and a variety of stakeholders.
To provide the best service to our service users and staff the ideal candidate will be able to work on their own initiative, to remain calm under pressure, and maintain a positive attitude.
Please find attached our Job Description and Person Specification for more detail on your Key Accountability, then if you feel you have what it takes to make a difference, click APPLY!
Previous applicants need not apply.
Please be aware that if supporting statements are deemed to be generated by Artificial Intelligence, such as ChatGPT, you may risk being removed from the recruitment process.
Person Specification
Qualifications
Essential
- Diploma / equivalent secretarial experience
- NVQ 3 Business Administration or equivalent
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working under pressure and working on own initiative without supervision
- Ability to work with senior members of staff across a large organisation.
- Supervision and Appraisal experience of lower banded staff.
Desirable
- Day to day line management
Skills
Essential
- Excellent articulate communication skills, inc a good standard of literacy
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Ability to co-ordinate and prioritise incoming tasks and work to strict deadlines
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
- Able to work flexibly and creatively to meet the needs of the service
Knowledge
Essential
- Maintaining administrative / secretarial systems
Desirable
- Establishing / reviewing administrative systems
Other
Essential
- Able to travel independently
- Able to work as part of a team
- Problem solving skills
Person Specification
Qualifications
Essential
- Diploma / equivalent secretarial experience
- NVQ 3 Business Administration or equivalent
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working under pressure and working on own initiative without supervision
- Ability to work with senior members of staff across a large organisation.
- Supervision and Appraisal experience of lower banded staff.
Desirable
- Day to day line management
Skills
Essential
- Excellent articulate communication skills, inc a good standard of literacy
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Ability to co-ordinate and prioritise incoming tasks and work to strict deadlines
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
- Able to work flexibly and creatively to meet the needs of the service
Knowledge
Essential
- Maintaining administrative / secretarial systems
Desirable
- Establishing / reviewing administrative systems
Other
Essential
- Able to travel independently
- Able to work as part of a team
- Problem solving skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
