Norfolk & Suffolk Foundation NHS Trust

Lead Medicines Management Technician

The closing date is 26 November 2025

Job summary

The post holder will lead and develop the medicines management technician service across our Suffolk localities. They will work closely with pharmacists, nursing, and medical staff to optimise the safe, effective, and efficient use of medicines for service users. This includes taking a lead role in medicines reconciliation, medication supply processes, and supporting clinical governance activities such as audits and training.

The post holder will be responsible for line-managing and supervising pharmacy technicians and assistants within the team, ensuring high standards of practice and compliance with relevant policies and legislation.

We welcome applications from internal candidates who have not been interviewed for this post previously.

Main duties of the job

This post is based within our East and West Suffolk localities and will ideally be based in Bury st Edmunds although Ipswich will also be considered. The post holder would be expected to visit all sites within both localities on a regular basis.

The main duties of the job include:

  • Lead the delivery and development of the medicines optimisation technician service within designated clinical areas.
  • Support service users with medicines education and adherence, promoting a recovery-focused approach. Assist in the safe discharge of patients and to liaise with healthcare professionals in primary care settings utilising the Discharge Medicine Service (DMS) referrals.
  • Provide day-to-day line management and supervision to pharmacy technicians and assistants within the team
  • Deliver training and support to nursing, pharmacy, and other healthcare staff on medicines management best practice.
  • Contribute to the induction and ongoing training of pharmacy staff.
  • Support the Lead and Principal Pharmacists in delivering continuous improvement and efficiency within the clinical service by managing projects and/or areas of responsibility and being responsible for achieving defined outcomes

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience gross per annum (pro rata).

Contract

Permanent

Working pattern

Full-time

Reference number

246-COR7603469-A

Job locations

Wedgwood House

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Job description

Job responsibilities

Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed

Person Specification

Qualifications

Essential

  • Registration as a Pharmacy Technician with GPhC
  • Relevant postqualification education/training (e.g., Accuracy Checking Technician, Medicines Management, Leadership courses)

Desirable

  • Medicines Management/ Optimisation Technician Qualification
  • Leadership Qualification (or willing to work towards)

Experience

Essential

  • Significant post qualification experience as a pharmacy technician, including in a clinical setting
  • Experience supervising or managing staff and managing rotas
  • Experience working within a multidisciplinary team
  • Experience in delivering medicines management or optimisation services

Desirable

  • Experience of supporting training and education of others

Knowledge

Essential

  • Awareness of governance, risk management, and incident reporting procedures
Person Specification

Qualifications

Essential

  • Registration as a Pharmacy Technician with GPhC
  • Relevant postqualification education/training (e.g., Accuracy Checking Technician, Medicines Management, Leadership courses)

Desirable

  • Medicines Management/ Optimisation Technician Qualification
  • Leadership Qualification (or willing to work towards)

Experience

Essential

  • Significant post qualification experience as a pharmacy technician, including in a clinical setting
  • Experience supervising or managing staff and managing rotas
  • Experience working within a multidisciplinary team
  • Experience in delivering medicines management or optimisation services

Desirable

  • Experience of supporting training and education of others

Knowledge

Essential

  • Awareness of governance, risk management, and incident reporting procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Wedgwood House

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Wedgwood House

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Pharmacy Services

Matt Reeve

matt.reeve@nsft.nhs.uk

01603421212

Details

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

Depending on experience gross per annum (pro rata).

Contract

Permanent

Working pattern

Full-time

Reference number

246-COR7603469-A

Job locations

Wedgwood House

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

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