Job summary
We are looking for an enthusiastic and conscientious administrator to join our friendly team, based at County Hall in Norwich. You will be working across the trust to support the leadership for Psychological Professions, Allied Health Professions and Social Workers.
You will need to demonstrate excellent organisational skills and experience in diary management, the ability to prioritise your own workload and that of others, and good working knowledge of all Microsoft packages. A professional attitude, interpersonal and customer service skills, and a dedication to confidentiality are essential.
- Working pattern will be 15 hours spread over 4 or 5 days a week
- Based at County Hall, Norwich, with occasional home-working
- Occasional travel will be required
If you are a proactive, organised administrator with a can-do attitude - we would love to hear from you!
Main duties of the job
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information in a professional manner, providing support to senior managers.
Training will be given, however previous administration experience is essential.
You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.
Duties include but are not limited to:
- Minute taking and meeting support
- Diary management
- Ordering
- Recruitment / Interview support
About us
At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.
Benefits
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job description
Job responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed
Job description
Job responsibilities
Please read the job description / person specification carefully and ensure your application reflects the knowledge, skills and experience needed
Person Specification
Qualifications
Essential
- NVQ Level 3 Business Administration or equivalent or willing to work towards
Desirable
- Qualification or Certificated Learning in Microsoft especially Outlook, Excel, PowerPoint, Word and Teams.
Knowledge
Essential
- Maintaining administrative and information management systems, for example ESR
Desirable
- Knowledge of NHS policy / procedures
- Experience of maintaining NHS administrative and information management systems
Skills
Essential
- Proficient ICT skills including Microsoft especially Outlook, Excel, PowerPoint, Word and Teams.
- Ability to work to strict deadlines and able to prioritise own workload
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
Experience
Essential
- Understanding and experience in a full range of administrative procedures and systems gained through practice at intermediate level.
- Support to budget holders
Person Specification
Qualifications
Essential
- NVQ Level 3 Business Administration or equivalent or willing to work towards
Desirable
- Qualification or Certificated Learning in Microsoft especially Outlook, Excel, PowerPoint, Word and Teams.
Knowledge
Essential
- Maintaining administrative and information management systems, for example ESR
Desirable
- Knowledge of NHS policy / procedures
- Experience of maintaining NHS administrative and information management systems
Skills
Essential
- Proficient ICT skills including Microsoft especially Outlook, Excel, PowerPoint, Word and Teams.
- Ability to work to strict deadlines and able to prioritise own workload
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
Experience
Essential
- Understanding and experience in a full range of administrative procedures and systems gained through practice at intermediate level.
- Support to budget holders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
