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Norfolk & Suffolk Foundation NHS Trust

Senior Inclusion and Staff Experience Manager

The closing date is 11 November 2025

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Job summary

Make a Difference at NSFT - Champion Inclusion, Equity, and Staff Experience

Are you passionate about driving cultural change and creating a truly inclusive workplace? NSFT is seeking an influential Senior Inclusion and Staff Experience Manager to lead our strategic agenda for equality, inclusion, and staff experience. This is a pivotal role, shaping the future of our organisation and directly impacting the wellbeing of our staff and the communities we serve.

What We're Looking For

  • Master's degree in Human Resources, Equalities, Business Administration, or a related field, or equivalent relevant experience.
  • Significant experience in a senior inclusion/equality role or staff experience/OD/engagement role within a complex organisation.
  • Deep understanding of statutory requirements and best practice in inclusion and diversity.
  • Proven ability to influence at Board, system, and national level, and to lead high-performing teams.
  • Strong analytical, consultancy, and coaching skills, with the ability to translate insight into effective strategies.
  • Commitment to continuous personal and professional development.

Main duties of the job

About the Role

As our Senior Inclusion and Staff Experience Manager, you will:

  • Provide strategic leadership for inclusion, equity, and staff experience across NSFT, ensuring alignment with our People and Culture Strategy, the NHS People Promise, and national priorities.
  • Lead the development and delivery of transformational programmes that improve staff engagement, belonging, and psychological safety, with a focus on underserved and marginalised groups.
  • Oversee statutory compliance (WRES, WDES, EDS2, Gender Pay Gap) and ensure these are embedded in our wider strategic planning.
  • Translate staff voice and feedback into meaningful improvements in workplace culture, wellbeing, and organisational performance.
  • Act as a technical expert and adviser to the Executive Team and Trust Board, ensuring workforce equity and staff experience are central to our strategy.
  • Build strong relationships across the ICS and contribute to regional and national priorities, representing NSFT at key forums.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

246-HRS7587762

Job locations

Norfolk County Hall

Norwich

NR1 2DH


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person Specification

Qualifications

Essential

  • Master's degree in human resources, Equalities, Business Administration, or a related field or equivalent relevant experience
  • Relevant professional qualification (e.g., CIPD, ILM)
  • Evidence of delivering strategic cultural change programmes with measurable impact

Experience

Essential

  • Significant experience in a senior inclusion or equality role within a complex organisation and/or a staff experience, OD or engagement role with clear equity outcomes.
  • Providing quality highly specialist advice to managers and board members on complex equality and inclusion issues.
  • Experience of developing and delivering inclusion programmes and interventions, working in close partnership with HR colleagues and wider stakeholders
Person Specification

Qualifications

Essential

  • Master's degree in human resources, Equalities, Business Administration, or a related field or equivalent relevant experience
  • Relevant professional qualification (e.g., CIPD, ILM)
  • Evidence of delivering strategic cultural change programmes with measurable impact

Experience

Essential

  • Significant experience in a senior inclusion or equality role within a complex organisation and/or a staff experience, OD or engagement role with clear equity outcomes.
  • Providing quality highly specialist advice to managers and board members on complex equality and inclusion issues.
  • Experience of developing and delivering inclusion programmes and interventions, working in close partnership with HR colleagues and wider stakeholders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk County Hall

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Norfolk County Hall

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Culture and OD

Harprit Hockley

harprit.hockley@nsft.nhs.uk

Details

Date posted

03 November 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year gross per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

246-HRS7587762

Job locations

Norfolk County Hall

Norwich

NR1 2DH


Supporting documents

Privacy notice

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