Norfolk & Suffolk Foundation NHS Trust

Peer Support Worker

The closing date is 11 November 2025

Job summary

The Lotus Team supports women and/or birthing people who have experienced psychological distress as a result of their perinatal experiences. This may be due to a traumatic birth or pregnancy experience, pregnancy loss, neonatal death, or being separated from their baby due to social care procedures. The trauma may also exist prior to conception, e.g. when tokophobia (severe fear of birth) prevents a woman from achieving a wanted pregnancy. Women can be eligible for care from the Lotus Team without being pregnant or having their baby with them.

We are looking to recruit a highly motivated individual with lived experience of perinatal mental health challenges relevant to the Lotus Team as a part-time band 3 Peer Support Worker. It is essential for candidates to be willing and able to talk about relevant parts of their experiences and recovery journey with service users. Successful applicants will be required to undertake in-house training to complete and pass the NSFT Peer Support Certificate.

Main duties of the job

As a PSW you will be acting as a role model by using your own lived experience of recovering from mental health challenges, to inspire hope and help service users meet their individualised recovery goals. You will work with service users to help them to develop a belief in their own abilities to deal with various situations; the confidence to have control over their own motivation, behaviour, and social environment and the ability to successfully achieve their goals in life.

The Lotus Team provides care for individuals across Norfolk and Waveney. Our Peer Support Workers conduct home visits and other community-based support and therefore must be able to travel independently across the county.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-CEN7507597

Job locations

The Gatehouse, Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD


Job description

Job responsibilities

It is essential that applicants read the job description and person specification prior to applying. It is important for applicants to demonstrate that they meet the essential criteria for the role in their supporting statement. If you would like support with the application process, please email peersupport@nsft.org.uk. For further information regarding the team please email katie.morris@nsft.nhs.uk.

Job description

Job responsibilities

It is essential that applicants read the job description and person specification prior to applying. It is important for applicants to demonstrate that they meet the essential criteria for the role in their supporting statement. If you would like support with the application process, please email peersupport@nsft.org.uk. For further information regarding the team please email katie.morris@nsft.nhs.uk.

Person Specification

Qualifications

Essential

  • Peer Support Certificate or equivalent - or completion within 6 months of start date.
  • Care Certificate - or completion of the Care Certificate within 12 weeks of start date.
  • Level of educational attainment to equivalent to NVQ 2/3.

Experience

Essential

  • Personal lived experience of mental health challenges and personal recovery relevant to the recruiting service.
  • Experience of using a range of self-management or recovery tools and techniques and can evidence how they maintain personal recovery from mental health challenges.

Other

Essential

  • Ability to travel independently to remote locations within the catchment area of the recruiting service.
  • Flexible / adaptable
Person Specification

Qualifications

Essential

  • Peer Support Certificate or equivalent - or completion within 6 months of start date.
  • Care Certificate - or completion of the Care Certificate within 12 weeks of start date.
  • Level of educational attainment to equivalent to NVQ 2/3.

Experience

Essential

  • Personal lived experience of mental health challenges and personal recovery relevant to the recruiting service.
  • Experience of using a range of self-management or recovery tools and techniques and can evidence how they maintain personal recovery from mental health challenges.

Other

Essential

  • Ability to travel independently to remote locations within the catchment area of the recruiting service.
  • Flexible / adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The Gatehouse, Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The Gatehouse, Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Team Manager

Katie Morris

katie.morris@nsft.nhs.uk

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-CEN7507597

Job locations

The Gatehouse, Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD


Supporting documents

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